Amit Verma
Austin,TX
Summary
SAP Sales and Distribution/S4 HANA Sales Consultant with 14+ years of experience with Tata Consultancy Services.
Worked extensively in SAP CRM and SAP Logistics with Proficient knowledge in SAP Customer Service.
Overview
15
15
years of professional experience
Work History
SAP SD/Logistics Solutions Architect
Apple
08.2024 - Current
- Maintained current and in-depth understanding of business processes, needs and objectives.
- Managed and delivered advanced customization and configuration for SAP solutions.
- Supervised deployments and provided troubleshooting and user support.
Senior Lead Consultant
Owens Corning France
11.2021 - 07.2024
- Assessed business requirements to create focused solutions.
- Created and managed project plans, timelines and budgets.
- Devised and implemented processes and procedures to streamline operations.
Lead Consultant
Owens Corning Fiberglass, North America
02.2015 - 10.2021
- Configure SAP systems to meet unique business requirements of individual clients.
- Developed custom solutions based upon clients' strict requirements.
- Liaised with customer to better understand customer needs and recommend appropriate solutions.
Logistics Implementation Lead
Owens Corning Composites Europe
04.2014 - 06.2014
- Implemented SAP Logistics processes based on organizational needs, regulatory requirements, and customer demand.
- Led SAP Logistics team to successfully complete implementation.
Functional Consultant
Owens Corning Fiberglass
05.2013 - 04.2014
- Analyzed existing SAP system and recommended enhancements to solve business needs.
- Communicated and explained business requirements to team members to understand and implement functional demands.
Functional Consultant
DCM Shriram
02.2011 - 04.2013
- Applied widely accepted SAP best practices.
- Configured and customized SAP Sales and Distribution to align with client business processes.
- Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation.
Functional Consultant
Barista Lavazza
03.2010 - 01.2011
- Traveled to client locations to implement SAP solutions and offered post-installation support services.
- Facilitated migration activities and tasks from SAP retail master data standpoint.
- Designed deployment automation solutions to expedite implementation of SAP solutions.
Functional Consultant
Voltas Limited
12.2009 - 02.2010
- Troubleshot incidents reported by end-users to schedule SAP SD system changes and identify permanent solutions.
- Communicated and explained business requirements to team members to understand and implement functional demands.
Education
Master of Business Administration - Marketing and Systems
VIT University
01.2009
Bachelor of Technology - Electronics and Communications Engineering
Uttar Pradesh Technical University
01.2007
Skills
- Demonstrated proficiency in working with various modules of Order Management, Logistics, and Billing in SAP, including but not limited to pricing, availability check, credit management, incompletion log handling, text determination, output management, route determination, listing and exclusion, material determination, partner determination, EDI configuration, partner profiles, delivery processes, goods issue, and billing
- Possessed strong experience in Data Migration using the Legacy System Migration Workbench (LSMW) to facilitate the transfer of data from legacy systems to SAP Worked with various objects in Data Migration, including Customer Master, Vendor Master, Material Revision, Bills of Materials (BOM), Document Info Records (DIR), Change Master Index Records (CMIR), Production Information Records (PIR), Supply Areas, Control Cycles, Storage Bins, Handling Units, Inspection Plans, Sales Orders, and more
- Developed test scripts for unit testing and contributed to the creation of Test Plans and Test Cases Actively participated in Unit Testing, Integration Testing, and User Acceptance Testing (UAT) using HP Application LifeCycle Management
- Provided post-implementation support and troubleshooting services, addressing initial user problems and implementing required changes in accordance with project requirements
- Offered support to resolve service requests raised by end-users, delivering effective solutions within specified Service Level Agreements (SLAs)
- Demonstrated proficiency in working with WebClient User Interface WEBUI, Internet Pricing Configurator IPC
- Worked in Customer Interaction Center CIC Environment
- Proficient in Order Management, Quotation Management, Contract Management Applications in SAP CRM along with concept of Business Partner Processing
- Enriched experience in CRM Middleware troubleshooting
- Extensive Experience in Implementing Internet Pricing Configurator
- Expertise in Integration with SAP ECC, ALE, EDI, IDOCS, BDC, BAPI, RFC, CRM BADI's and User Exits
- Organizational units and master data in Logistics Execution
SAP Sales and Distribution
SAP Customer Relationship Management
SAP Logistics Execution
- End to End Implementation of SAP Logistics Execution-Transportation Module
- Mapping Shipping, goods receipt and goods issue processes in SAP ERP (delivery processing, and Transportation Management)
- Integrate logistics execution with other SAP modules, such as Material Management and Sales and Distribution, for a cohesive enterprise resource planning system
- Worked with configure and create Repair Orders, Service Orders, Service Contracts, and Notifications
- Extensive knowledge in business process flows for Service Contracts, In-House Repairs, and Field Service
- Implemented functionality of Equipment, Serialization Profiles
- Worked on Warranty Management
- Proficient in Configuration and End-User activities for SAP S/4HANA Sales
- Master Data related to Customer, Material, and Conditions along with Business Partner Concept
- Extensive knowledge on SAP Fiori Apps related to SAP S/4HANA Sales
- Proficient in implementing changes in SAP S4 HANA Sales in relation to SAP ECC
- Proficient in Business Rule Framework Plus (BRF) processing in SAP S/4HANA to control sales business processes and automate decision-making
SAP Customer Service
SAP S4 HANA Sales
Timeline
SAP SD/Logistics Solutions Architect
Apple
08.2024 - Current
Senior Lead Consultant
Owens Corning France
11.2021 - 07.2024
Lead Consultant
Owens Corning Fiberglass, North America
02.2015 - 10.2021
Logistics Implementation Lead
Owens Corning Composites Europe
04.2014 - 06.2014
Functional Consultant
Owens Corning Fiberglass
05.2013 - 04.2014
Functional Consultant
DCM Shriram
02.2011 - 04.2013
Functional Consultant
Barista Lavazza
03.2010 - 01.2011
Functional Consultant
Voltas Limited
12.2009 - 02.2010
Master of Business Administration - Marketing and Systems
VIT University
Bachelor of Technology - Electronics and Communications Engineering
Uttar Pradesh Technical University