Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
References
Timeline
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Amita Mehra-Rana

Wembley,Immediatley

Summary

Detail-oriented professional with a proven track record in team leadership, client management, and quality assurance analysis. Demonstrates exceptional verbal and written communication skills and strong organisational and time management abilities. Proven ability to build strong client relationships and provide exceptional service, resulting in consistently high client satisfaction ratings and positive feedback regarding the clarity and accuracy of tax advice. Proficient in using accounting software and Microsoft Excel to manage data effectively. Known for attention to detail, problem-solving skills, and the ability to work effectively under deadlines. Seeking a challenging role in a dynamic organisation to leverage my expertise to contribute to the success of the tax team.

Overview

8
8
years of professional experience
4038
4038
years of post-secondary education

Work history

Accounts assistant

Justa & Co Chartered Accountants
Coventry
07.2021 - 10.2024
  • Preparing and filing CGT (Capital Gains Tax)
  • Prepare VAT returns and submit returns via MTD software
  • Use of Sage One, Xero, Sage Accounts Production, QuickBooks, Excel
  • Admin work- VAT registration and de-registrations, finding first returns, dealing with HMRC inspections, answering clients' queries, appealing client penalties, setting up payment plans
  • Preparation of management accounts and end-month duties.
  • Met deadlines by managing workload independently.
  • Resolved complex VAT issues quickly, minimising potential impact on business operations.
  • Delegated tasks appropriately, achieved balanced workload among team members.
  • Reconciled all company accounts, including credit cards and expenses.
  • Prepared annual tax returns for individuals and corporations, ensuring accuracy and compliance.

Technical Support Worker

Sitel Ltd
Coventry
05.2020 - 04.2021
  • Dealing with customer complaints in an efficient manner
  • Working effectively as part of a team
  • Adhering to company principles and values
  • Booking repairs/updating customers on their current repairs
  • Navigating around multiple systems whilst conversing with customers
  • Troubleshooting equipment
  • Liaising with manufacturers/repair centres
  • Organising replacements, exchanges, and refunds

Sales Supervisor

Primark
Coventry
01.2017 - 11.2020
  • Managing a large team of sales assistants, including HR and related issues
  • Assigning duties as required by senior management
  • Supervise till activity and audit thereof
  • Supervise and Coordinate Monthly, and Quarterly stock taking
  • Escalated complaints management
  • Providing friendly and informative customer service

Education

Bachelor of Arts - Hons

Birmingham City University

A Levels Double Business - BTEC in Information Tech

Sidney Stringer Academy

GCSE - English, Maths & Core Science

Sydney Stringer Academy
10.2012 - 06.2014

Skills

  • Excellent communication skills both verbal and written
  • Team leadership and supervision
  • Strong attention to detail and accuracy
  • Excellent organisational and time management skills
  • Tax Return Preparation & Submission
  • Client management skills
  • Selected as Quality Assurance Analyst
  • Bank reconciliations

Languages

English
Fluent
Hindi
Native

Accomplishments

  • Employee of the month on several occasions.
  • Consistently exceeding performance targets.
  • Mentored and trained staff members on all aspects of VAT compliance, from basic principles to complex procedures, enabling them to confidently manage their clients.

References

References available upon request.

Timeline

Accounts assistant

Justa & Co Chartered Accountants
07.2021 - 10.2024

Technical Support Worker

Sitel Ltd
05.2020 - 04.2021

Sales Supervisor

Primark
01.2017 - 11.2020

GCSE - English, Maths & Core Science

Sydney Stringer Academy
10.2012 - 06.2014

Bachelor of Arts - Hons

Birmingham City University

A Levels Double Business - BTEC in Information Tech

Sidney Stringer Academy
Amita Mehra-Rana