Summary
Overview
Work History
Education
Skills
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Certification
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Timeline
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Amita Thakur

Product Management
Frisco,TX

Summary

Experienced product management professional well-versed in Agile and Scrum methodologies and principles of product development. Comfortable making key decisions for team to move products efficiently through pre-production and production timelines. Expertise in CRM applications, process improvement, and software implementation.

Overview

2
2
Certifications
2
2
years of post-secondary education
9
9
years of professional experience

Work History

Product Management Associate

Salesforce
Dallas, TX
01.2020 - Current
  • Currently working on multiple Partner initiatives: Reseller Q2C, M&A Integrations (MuleSoft, Tableau)
  • Product Owner for the Salesforce.org's distribution systems including CPQ
  • Worked on SFDO's integration project to migrate the quoting functionality from Salesforce CPQ to Apttus CPQ
  • Prioritized roadmap in order to achieve product goals and metrics
  • Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.

Business Architect

McAfee LLC
Plano, TX
06.2017 - 01.2020
  • Managed Apttus CPQ Pricing & Product Configuration Track - to migrate quoting functionality from Siebel CRM to Apttus CPQ; augmenting it with configure & price functions
  • Led cross-functional teams to analyze and understand enterprise- wide operational impacts and opportunities of technology changes.
  • Managed the Sales track in the build and deployment of Salesforce
    CRM
  • Managed testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing for Salesforce & CPQ Implementation
  • Mapped process activities to identify shortfalls and identify options to rectify operational inefficiencies.
  • Assessed impact of current Sales & Channel business processes on users and stakeholders and evaluated potential areas for improvement.
  • Worked on several merger and acquisition projects for process unification/simplification - E.g. McAfee acquisition by Intel, De- merger of McAfee from Intel, Skyhigh acquisition by McAfee, etc.

Product Owner

Intel Security Group
Plano, TX
04.2012 - 05.2017

Product Owner of the Sales Q2C:

  • Managed the Profitability Project, to assist Sales in improving overall Deal Profitability, better Discounting practices, increase the Annuity growth on Renewals
  • Managed CRM Releases using Agile Development Methodology (JIRA & Rally)
  • Improved Business Participation throughout the Release cycle to avoid any miscommunication and have smooth sign off
  • Worked closely with software development and testing team members to design and develop robust CRM solutions to meet client requirements for functionality, scalability and performance.
  • Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.

Education

MBA - Finance & Marketing

NIILM University
New Delhi, India
02.2004 - 02.2006

Skills

    Agile Release Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Certified Scrum Product Owner, Scrum Alliance

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Certified Scrum Product Owner, Scrum Alliance

01-2021

Product Management Associate

Salesforce
01.2020 - Current

Apttus CPQ Admin 201 & 202

12-2018

Business Architect

McAfee LLC
06.2017 - 01.2020

Product Owner

Intel Security Group
04.2012 - 05.2017

MBA - Finance & Marketing

NIILM University
02.2004 - 02.2006
Amita ThakurProduct Management