Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANTHONY MITCHELL

Dillon,CO

Summary

I am Self-Motivated. I am a Self-Starter. I am Self-Made.This document is proof of my professional background and it's sole intent and purpose is to support my future employer with my most accountable and up-to-date references towards my work history, experience, and reliability.

Overview

10
10
years of professional experience

Work History

General Manager

Petco
09.2022 - 11.2024
  • .Implemented operational strategies and effectively built customer and employee loyalty throughout multiple High Rockies communities especially Summit County.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures across 3 multi-billion-dollar corporations
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning in Denver, Chaffee County, Garfield County, and Summit County.
  • Managed budget implementations, employee evaluations, and contract details with maximum efficiency and effectiveness.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems maximizing week over week store profitability within the company.
  • Managed budget implementations, employee reviews, training, schedules, and salary negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Formulated policies and procedures to streamline operations.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Captained recruiting, hiring and training of team members.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Monitored daily cash discrepancies and inventory shrinkage.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Store Manager

Tractor Supply Company
07.2020 - 09.2022
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised guests at front counter, answering questions regarding products.
  • Approved regular payroll submissions for employees.
  • Completed point of sale opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.

Operations Manager

Lowe's
12.2017 - 05.2020
  • Extensive knowledge and experience with all of Lowe's Corporate Operations policies and guidelines including, but not limited to, HR management: Hiring of future associates
  • Development and training of new and current associates and supervisors
  • Training and certification of new and current associates with job skills and powered/heavy equipment operations
  • Scheduling of current associates to fit the business's operational needs
  • Payroll, Vacation, and LOA in compliance with Federal/State agencies
  • Termination of associates in compliance with Lowe's Corporate Policy and Procedure
  • Receiving Management: Accurately fulfilling, staging, and shipping of large count bulk freight
  • Accurately receive large count bulk shipments and locate, document, and remove any and all possible discrepancies with all vendors
  • Freight Flow Management: Efficiently and effectively receiving multiple large bulk freight shipments
  • Efficiently and effectively executing plans of action with teams of 10+ associates towards freight distribution, stocking execution, and organization
  • Merchandising Management: Efficiently and effectively executing plans of action with teams of 30+ associates implementing product placement procedures, pricing coordination and accurate inventory replenishment procedures
  • Service Management: Effectively initiating future business by seeking out the customer
  • Accurately making an assessment based on what is best for the customer and their experience
  • Strategically adding on sales relevant to the customers needs and the assessment of the customers experience
  • Efficiently resolving any and all issues that may arise in all customer/associate interaction
  • Providing superior service from Start to Follow-up to ensure maximum customer/client retention
  • Facilities Management: Deliberate facilitation of all removal/repair of company assets
  • Effectively negotiate disposal of waste and removal of any and all liability in accordance with local, state, and federal vendor compliance
  • Detailed attention towards locating loss prevention and safety issues and the training and development of all associates in strict compliance with OSHA and Lowe's Corporate Policy and Procedure

Operations Manager

Lowe's
10.2016 - 11.2017
  • Same Job Responsibilities as the above job description
  • Transferred from Parker, CO to Silverthorne, CO

General Manager/Owner

M&M Automotive
07.2014 - 10.2016
  • First job after graduation
  • I started as a Service Manager Apprentice
  • The Service Manager I was apprenticing was terminated three months after I was hired
  • I assumed the role of Service Manager and was responsible for managing two master mechanics and two automotive technicians in a two door garage at the time
  • Six months after assuming the role of Service Manager I increased overall sales by 400% and increased Gross Company Income from Five hundred and Fifty Thousand dollars to over Three Million dollars
  • I left to pursue life and happiness in Colorado

Education

Bachelor's -

Murray State University

Skills

  • Advertising and marketing
  • Sales
  • Branding
  • Team oversight
  • Staffing
  • Consistently meet goals
  • Financial document control
  • Financial acumen
  • Account management
  • Budget allocation
  • Troubleshooting expertise
  • Vendor relationships
  • Time and resource optimization

Timeline

General Manager

Petco
09.2022 - 11.2024

Store Manager

Tractor Supply Company
07.2020 - 09.2022

Operations Manager

Lowe's
12.2017 - 05.2020

Operations Manager

Lowe's
10.2016 - 11.2017

General Manager/Owner

M&M Automotive
07.2014 - 10.2016

Bachelor's -

Murray State University
ANTHONY MITCHELL