AMITOJ SINGH
Milwaukee,WI
Summary
Dynamic Assistant Manager with a proven track record at HAD'S Indian Cuisine, excelling in customer service and team leadership. Enhanced operational efficiency through effective scheduling and performance evaluation, driving repeat business. Skilled in conflict resolution and inventory management, ensuring compliance and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Assistant Manager
HAD'S Indian Cuisine
09.2021 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Server
India Garden Restaurant
07.2016 - 12.2020
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Education
GED -
Milwaukee Area Technical College
Milwaukee, WIKirpal Sagar Academy
Punjab, INDIASkills
- Time management
- Team building
- Leadership
- Active listening
- Performance evaluation
- Conflict resolution
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Assistant Manager
HAD'S Indian Cuisine
09.2021 - Current
Server
India Garden Restaurant
07.2016 - 12.2020
GED -
Milwaukee Area Technical College
Kirpal Sagar Academy
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