Amitrius Parrish
Philadelphia,Pennsylvania
Summary
Dedicated lead mental health technician with impressive mental health expertise and verbal -D certification. Delivered exceptional patient support in community-based treatment facility and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment.
Overview
10
10
years of professional experience
Work History
Mental Health Technician
Fairmount Behavioral Health System
11.2022 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Security Supervisor
Allied Universal Security Services
04.2015 - 11.2022
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Responded swiftly to security incidents and effectively resolved security issues.
- Kept team compliant with security protocols and appearance standards.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Supervised team of 12 security personnel during shift.
Patient Service Associate
Hahnemann Hospital
01.2014 - 08.2016
- Answered incoming calls, scheduled appointments and filed medical records.
- Provided excellent customer service to patients and medical staff.
- Greeted and assisted patients with check-in procedures.
- Delivered support to medical staff in completion of patient paperwork.
- Trained new staff on filing, phone etiquette and other office duties.
- Responded to inquiries by directing calls to appropriate personnel.
Education
Associate of Arts - Nursing
Community College of Philadelphia
Philadelphia, PA06.2025
Skills
- Clinical Documentation
- Medication Administration
- Discharge Planning
- Patient Safety Management
- Therapeutic Communication
- De-escalation Techniques
- Active Listening
- Borderline Personality Disorder Interventions
- Rapport Building
Accomplishments
- Collaborated with team of patient advocates , human resources ,social workers, and therapist in the development of creating structured activities for patients .
- was promoted to lead mental health technician after only 9 months of hire.
- certified in mental health and therapeutic groups.
- certified in verbal deescalation and handle with care training.
Timeline
Mental Health Technician
Fairmount Behavioral Health System
11.2022 - Current
Security Supervisor
Allied Universal Security Services
04.2015 - 11.2022
Patient Service Associate
Hahnemann Hospital
01.2014 - 08.2016
Associate of Arts - Nursing
Community College of Philadelphia