Amity Armenta
Phoenix,AZ
Summary
As an administrative professional with 20+ years of experience in customer care, office management, and sales. I am looking to continue to learn and grow with a position that utilizes my knowledge and experience, provides a challenge and maintains the needs of others.
Experienced with managing and coordinating complex schedules in fast-paced environment. Utilizes strong organizational skills to ensure efficient scheduling and minimize conflicts. Track record of adapting to changing needs and maintaining effective communication with team members.
Overview
3
3
years of professional experience
Work History
Scheduling Coordinator
Auri Aesthetics
02.2025 - Current
- Open and close the clinic –check voicemail, count tox, take out trash, cash count and deposit
- Keep track of retail sales and tips for the new esthetic provider
- Handle all phone calls, check patients in and out, and assist the providers as much as possible.
- Participate in monthly team meetings and quarterly team building events
- Prepares all daily trackers for providers
- Process lab requests and send prescriptions as instructed by N.P
- Self-motivated to take training on my own time, earning my specialist and expert certificate for the skin care line sold
- Cleaning and stocking at the beginning of the day, end of the day and intermittently throughout the day to ensure we maintain a clean and professional setting for every patient.
- Weekly and monthly inventory count as requested by management.
- Send next day and 2-week follow up texts for providers – requesting pictures, etc. when necessary
- Tracking leads and models for providers – updating spreadsheets and making appointments accordingly
Scheduling Coordinator
Curtis Orthodontics
07.2023 - 12.2024
- Handle all phone calls, new patient calls, dentist calls and panos/xrays requests from other providers.
- Participates in daily huddles and works in a team environment, assisting the assistants as much as possible.
- Prepares all new patient exams, collecting records, fact finding and insurance verifications.
- Checking all patient ledgers to notify finance/or patients of any monthly payments failing, or insurance payments not being received.
- Cleaning and stocking at the beginning of the day, end of the day and intermittently throughout the day to ensure we maintain a clean and professional setting for every patient.
- Prepping all welcome TV’s and creating the content via a design app
- Making sure I am helping the TC and assisting in recalls as needed.
Wellness Coordinator
The Joint Chiropractic
10.2022 - 07.2023
- Keeping accurate patient records, having a thorough understanding of our computer systems and maintaining a clean and organized workplace.
- Sale Wellness Plan or Visit Package that best suits the patient's treatment plan according to the doctor's recommendation.
- Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
- Participate in marketing opportunities to help the clinics build new patient counts.
Education
Casa Grande Union High School
Carsten Institute of Cosmetology
Arizona School of Real Estate
Arizona Department of Insurance
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- CRM tools
- Writing memos
- Communication
- Organizing
- Customer service
Timeline
Scheduling Coordinator
Auri Aesthetics
02.2025 - Current
Scheduling Coordinator
Curtis Orthodontics
07.2023 - 12.2024
Wellness Coordinator
The Joint Chiropractic
10.2022 - 07.2023
Carsten Institute of Cosmetology
Arizona School of Real Estate
Arizona Department of Insurance
Casa Grande Union High School
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