Amity Disney
Clinton,ME
Summary
Versatile and compassionate professional with a background in patient support at Spectrum Generations and Maine General Medical Center. Excelled in fast-paced environments, demonstrating strong problem-solving abilities and clear communication. Proven track record of enhancing patient well-being and customer satisfaction, underscored by effective teamwork and a fast-learning aptitude.
Overview
11
11
years of professional experience
1
1
Certification
Work History
DSP
Spectrum Generations
11.2023 - 12.2024
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored clients' overall health and well-being and noted significant changes.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
DSP
Living Innovations
07.2023 - 09.2023
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
- Entrusted to handle confidential and sensitive situations in professional matter.
PSR
Maine General Medical Center
07.2022 - 02.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Mail Delivery Driver
USPS
07.2021 - 04.2022
- Demonstrated flexibility in adjusting to unexpected changes in daily schedules, maintaining a high level of performance regardless of unforeseen circumstances.
- Navigated challenging weather conditions safely, maintaining consistent on-time deliveries despite adverse situations.
- Streamlined delivery processes by utilizing electronic devices to track packages and confirm receipt signatures.
Bank Customer Service Specialist
TD Bank
10.2019 - 03.2021
- Managed high call volumes while maintaining professionalism and accuracy in communications.
- Maintained strict adherence to bank policies, procedures, and regulatory requirements for optimal compliance levels.
- Enhanced customer satisfaction by resolving complex account issues promptly and accurately.
- Identified potential fraudulent activities, protecting bank assets and customer accounts from loss.
Head Cashier
Home Depot
10.2013 - 08.2019
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Education
High School Diploma -
Mt Anthony Union High School
Bennington, VT06-2018
Skills
- Teamwork
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Problem-solving abilities
- Clear communication
- Attentive to people
- CPR certification
Certification
- Direct Support Professional Certification (DSP) - National Alliance for Direct Support Professionals.
- First Aid Certification - American Red Cross or St John Ambulance.
Timeline
DSP
Spectrum Generations
11.2023 - 12.2024
DSP
Living Innovations
07.2023 - 09.2023
PSR
Maine General Medical Center
07.2022 - 02.2023
Mail Delivery Driver
USPS
07.2021 - 04.2022
Bank Customer Service Specialist
TD Bank
10.2019 - 03.2021
Head Cashier
Home Depot
10.2013 - 08.2019
- Direct Support Professional Certification (DSP) - National Alliance for Direct Support Professionals.
- First Aid Certification - American Red Cross or St John Ambulance.
High School Diploma -
Mt Anthony Union High School
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