Resourceful Shift Manager known for high productivity and efficient task completion. Skilled in team leadership, operational management, and conflict resolution. Excel in communication, adaptability, and problem-solving to enhance team performance and achieve company goals.
Assign tasks to team members, and monitor their performance to ensure efficiency and adherence to company standards.
Provide training, mentorship, and performance feedback to staff.
Address and resolve employee concerns or conflicts promptly.
Ensure compliance with safety and operational protocols.
Manage daily operations to meet production or service goals.
Monitor inventory levels and coordinate supply orders as needed.
Oversee cash handling procedures, including balancing registers and managing deposits.
Ensure cleanliness and organization of the work environment.
Greet new and existing patients upon their arrival for appointments or procedures.
Schedule patient appointments, both new and follow-up.
Make copies and fax paperwork to other medical offices upon receiving an official request for records.
Review patient insurance documents and determine what procedures will be covered, in addition to required deductibles.
Organize and maintain patient files and records, and retrieve test results as needed for physicians to view.
Coordinate with other departments within the hospital to schedule MRIs, X-rays, or bloodwork.
Call patients to inform them of upcoming appointments, and reschedule as needed.
Prepare the patient's files and charts in anticipation of discharges and transfers to other physicians or departments.
Assist the manager in overseeing daily operations to ensure a smooth workflow.
Implement and enforce company policies and procedures.
Monitor and maintain inventory levels, placing orders as needed.
Ensure compliance with safety and regulatory standards.
Supervise and motivate staff to achieve performance goals.
Conduct training sessions, and provide ongoing development opportunities.
Assist in hiring and onboarding new employees.
Evaluate employee performance, and provide constructive feedback.
Assist in scheduling staff shifts, and managing payroll.
Prepare and analyze reports on sales, expenses, and other key metrics.
Handle administrative tasks, such as correspondence and record-keeping.