Amiya Perry
Woodbridge,United States
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Hostess
The All American Steakhouse
06.2019 - 01.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Placed orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Used cash registers and credit card machines to cash out customers.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Patient Safety Associate
Sentara Hospital Metropolitian Healthcare Services
02.2021 - Current
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Disinfected tools, equipment and surfaces between patients.
- Answered patient inquiries and provided information about healthcare services.
- Completed necessary reports and documentation on time and to specifications.
- Monitored patient progress and reported changes to healthcare professionals.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
- Handled patients inquiries and suggestions courteously and professionally.
- Actively listened to patients, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Colgan High School
Manassas, VA06.2019
Skills
- Maintaining Patient Safety
- Emotional Support
- Safety Procedures
- Patient Safety
- Patient Observation
- Compassionate Care
- Crisis Intervention Techniques
- De-Escalation Techniques
- Patient Escorting
- Patient Discharges
- Mental Health Care
- Positioning Patients
- Patient Engagement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Patient Safety Associate
Sentara Hospital Metropolitian Healthcare Services
02.2021 - Current
Hostess
The All American Steakhouse
06.2019 - 01.2020
High School Diploma -
Colgan High School
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