Amiyah Chatman
Homer,LA
Summary
Proven track record in enhancing customer experience and streamlining operations demonstrated during tenure at Key'Rails Barbecue. Expert in cash register accuracy and customer service, blending problem-solving skills with professionalism to exceed employer expectations. Achieved significant improvements in service efficiency through teamwork and a strong work ethic. Trustworthy and dedicated cashier/food prep with five years of experience serving customers and operating registers. Talented at correctly taking order information and serving customers quickly. Cheerful when assisting customers with requests and meeting special needs at Memorial Funeral Home. Committed and hardworking student worker/ office clerk with experience organizing upcoming events and working ahead while assisting families and customers. Dedicated to resolving issues, answering questions, and thoroughly listening. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier/Food Preparation Worker
Key'Rails Barbecue
03.2019 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Student Worker/Business Office Clerk
Memorial Funeral Home & Life Insurance
11.2022 - 08.2024
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
Education
High School Diploma -
University of Louisiana At Monroe
Monroe, LA05.2027
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Register Operation
- Professionalism and Courtesy
- Problem-Solving
- Reliable and Responsible
- Team Collaboration
Accomplishments
- Trained and mentored three employees at Memorial Funeral Home.
- Collaborated with team of two in the development of Employee Appreciation Celebration.
- Received a certificate through effectively helping with all tasks given.
- Used Microsoft Excel to develop tracking spreadsheets.
Certification
- Customer Service & Sales Certified Specialist NRF Foundation March, 2022
Timeline
Student Worker/Business Office Clerk
Memorial Funeral Home & Life Insurance
11.2022 - 08.2024
Cashier/Food Preparation Worker
Key'Rails Barbecue
03.2019 - Current
High School Diploma -
University of Louisiana At Monroe