Amiyah Jackson
Beaver Dam,US
Summary
Dedicated and results-driven professional with a strong background in leadership, team development, and customer service, now seeking to transition into a teaching role. Experienced in coaching individuals, resolving challenges, and using data to drive performance improvements. Skilled in relationship building, communication, and creating inclusive, supportive environments that promote learning and personal growth. Proven ability to foster engagement, encourage collaboration, and adapt strategies to meet diverse needs. Committed to empowering students through a positive and structured learning experience, while continuously improving through reflection and feedback.
Experienced with leading department operations, including team management and process enhancement. Utilizes strategic planning to drive operational efficiency. Knowledge of optimizing workflows and ensuring high performance.
Results-driven professional prepared for leadership role. Demonstrates strong focus on team collaboration and achieving results. Skilled in strategic planning, project management, and effective communication. Known for reliability and adaptability in dynamic environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Department Lead
St. Vincent De Paul Thrift Store
10.2022 - Current
- Coached colleagues on problem-solving techniques and best practices in order to increase efficiency.
- Resolved customer complaints in a timely manner utilizing exceptional conflict resolution skills.
- Enforced policies, procedures, and safety protocols throughout the workplace environment.
- Provided guidance and support when needed regarding job responsibilities or personal issues.
- Collaborated cross-functionally with other departments to optimize performance outcomes.
- Organized special events or projects as needed by upper management or customers.
- Led strategic initiatives to achieve departmental objectives and contribute to overall company success.
- Monitored departmental performance metrics and made data-driven decisions for improvement.
- Handled escalated customer issues, driving customer satisfaction and repeat business.
- Trained and supervised associates on customer service excellence and strong company culture.
- Promoted and supported activities designed to strengthen and improve morale and teamwork, improving overall work environment.
- Evaluated performance of department staff and provided feedback and guidance to ensure maximum productivity.
Gymnastics Coach
Get Fit
02.2019 - 12.2021
- Encouraged children by instilling self-confidence in athletic abilities.
- Cultivated relationships with other coaches and staff members within the organization.
- Created lesson plans that incorporate various skills to challenge the athletes while ensuring their safety.
- Communicated with parents regarding children's behavior and progress.
- Demonstrated ability to teach and motivate students of all ages and skill levels in gymnastics.
- Supported team morale through positive reinforcement and communication of goals.
- Organized practice sessions focusing on developing strength, coordination, agility, balance and endurance.
- Adapted coaching techniques based on individual strengths and weaknesses.
- Provided training direction, encouragement, motivation, and nutritional advice to prepare athletes for games, competitive events, and tours.
- Arranged and conducted sports-related activities, such as training camps, skill-improvement courses, clinics, and pre-season try-outs.
- Served as organizer, leader, instructor and referee for outdoor and indoor volleyball, football and soccer games.
Education
Bachelor of Arts (B.A.) - Early Childhood Education (AECE)
Concordia University-Wisconsin
Mequon, WI05.2028
Skills
- Classroom behavior management
- Verbal and written communication
- Customer relations
- Organizational growth
- Corporate communications
- Work planning and organization
- Performance management
- Department collaboration
- Staff training
- Curriculum development
- Crisis management
- Media relations
Accomplishments
Key club volunteer awards the merrit award with 200+ service hours, team captain track and felid 2023-2024 awarded the grittiest award, team captain of volleyball 2023-2024 and MPV, Class officer of 2024 class, High honor roll all 4 years of high school.
Certification
Assistant Childcare teaching 2024
Cardiopulmonary resuscitation (CPR) certified
Languages
English
Timeline
Department Lead
St. Vincent De Paul Thrift Store
10.2022 - Current
Gymnastics Coach
Get Fit
02.2019 - 12.2021
Bachelor of Arts (B.A.) - Early Childhood Education (AECE)
Concordia University-Wisconsin
EXPERIENCE
SENIOR CLASS PRESIDENT — Beaver Dam High School beaver dam, WI, September 2023 - May 2024
- Gained experience in public speaking by addressing assemblies, faculty meetings.
- Ensured compliance with district policies and procedures when planning events or activities.
- Utilized interpersonal skills to build consensus amongst different groups of people.
SOS (Suicide prevention club)- President, beaver dam, WI, 2023-08, 2024-05,
- Exhibited strong leadership skills while providing guidance and direction to executive team members.
- Managed event planning and execution using strong attention to detail and communication skills.
- Resolved any issues that arose during events in a professional manner while maintaining composure under pressure.
- Collaborated with internal departments to ensure all necessary elements were provided for each event.
- Assisted in developing promotional materials including flyers, banners for targeted audiences.
TEAM CAPTAIN — Track & Field beaver dam, WI, February 2023 - May 2024
- Utilized advanced biomechanical and physiological principles to improve sport-specific skills.
- Used physical strength and agility to achieve peak performance levels during competitions.
TEAM CAPTAIN — Volleyball beaver dam, WI, June 2023 - May 2024
- Developed effective communication strategies to ensure smooth collaboration between team members.
- Mentored new team members in company protocols, policies, and procedures.
Awards
Grittiest Award 2021, Merit Award Key club 200+ service hours 2024, MVP volleyball 2024, High honor roll 2023-2024
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