Amiyah Mitchell
Alton,IL
Summary
Dependable and experienced industry worker with a strong ability to excel in fast-paced work environments and adapt to changing daily needs. Demonstrates meticulous attention to detail and a diligent work approach to meet job demands. Proactively seeks opportunities to go above and beyond and make a positive impact on the team.
Overview
5
5
years of professional experience
Work History
Housekeeper
Healthcare Services Group
09.2024 - Current
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Collected soiled linens and clothing and pretreated stains.
- Restocked supply inventories and notified supervisors of shortages staff convenience.
- Delivered superior customer service by responding to inquiries and complaints.
Warehouse Associate
Amazon
03.2024 - 06.2024
- Consistently lifted materials weighing as much as 25 pounds.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used machinery and equipment such as box cutters and shrink wrap
Housekeeper
Alton Memorial Hospital
07.2023 - 01.2024
- Performed inspections of rooms and common areas to maintain cleaning standards
- Completed surface sanitization and deep cleaning
- Swept, mopped, and vacuumed common areas and wiped down surfaces
- Emptied wastebaskets and carried trash bags to dumpsters
- Maintained safety standards by wearing gloves and protective clothing
- Notified supervisors of malfunctioning equipment, ordered new materials, and scheduled maintenance
- Moved supplies, linens, and consumables to appropriate rooms
Warehouse Associate
Geodis
10.2022 - 01.2023
- Lifted and moved heavy boxes using best ergonomic practices
- Pulled, filled, packed and set up orders to prepare for delivery or pickup
- Worked flexibly to cover logistical needs of warehouse operations
- Loaded trucks to fill orders for transport
- Followed company, state and OSHA safety rules, policies and regulations to promote safe working practices
- Maintained safe and clean work environment by keeping shelves, pallet area and workstations neat
- Packed, unpacked and marked stock items using identification tag, stamp, or electronic marking tool
- Examined and inspected products and boxes to meet picking specifications and quality standards
- Utilized computers and RF scanners to meet departmental productivity and accuracy standards
Warehouse Associate
Amazon
07.2022 - 09.2022
- Printed shipping labels and documentation for product distribution
- Trained new team members to follow company safety policies and properly report hazards
- Followed health and safety procedures to minimize personal risk of injury
- Replenished items low in stock to maintain desired inventory levels
- Notified supervisor of any missing or defective stock
Delivery Driver
Papa Johns
03.2022 - 07.2022
- Checked food products against recorded orders to verify order accuracy and promote positive customer experiences
- Tracked and maintained records for mileage, fuel usage, and delivery instructions
- Addressed customer complaints and implemented resolutions to promote repeat business
- Handled delivery orders, communication, and navigation via smartphone app
- Picked up food items at restaurants and delivered them to customers within the promised timeframe
- Collected payments and recorded billing information on required paperwork
Janitor
Clean-Tech Company
03.2022 - 06.2022
- Recycled cardboard and plastic to reduce landfill waste
- Inspected buildings daily to identify maintenance needs and plan cleaning activities
- Obtained and safely stored equipment, supplies, and materials for cleaning requirements
- Emptied and cleaned trash cans and receptacles, picking up loose garbage or debris
- Swept, vacuumed, mopped, and treated floors to disinfect and maintain
- Cleaned facilities to maintain a sanitary, safe, and attractive environment
DSP
Beverly Farms
01.2022 - 03.2022
- Delivered personal care and support aligned with individual support plans
- Prioritized personal safety, health, and development through person-centered care
- Monitored and assisted with daily activities such as bathing, grooming, and room care
- Documented care plan changes and other personal data
- Attended emergency calls, providing first aid and following established protocols
- Encouraged individuals to take ownership of daily decision-making
- Handled challenging behaviors using proven de-escalation strategies
Cashier/Drive Thru operator
Burger King
08.2021 - 12.2021
- Processed cash register transactions on POS and provided correct change
- Maintained high customer satisfaction levels by going the extra mile to personalize service
- Received feedback and complaints while demonstrating exceptional customer service
- Greeted customers with prompt and friendly service
- Cleaned and sanitized checkouts and other high-touch surfaces
- Balanced cash drawers at shift beginning and end
Bagger
Shnucks
01.2021 - 07.2021
- Accepted checks, debit and credit cards, and gift certificates in line with company policy
- Processed cash register transactions on POS and provided correct change
- Cleaned and sanitized checkouts and other high-touch surfaces
- Paid attention to surroundings to best serve customers and prevent shrink
- Received feedback and complaints while demonstrating exceptional customer service
- Balanced cash drawers at shift beginning and end
- Promoted store loyalty programs, credit cards and protection plans to guests
02.2020 - 12.2020
- Bagged products according to customers' requests to maximize satisfaction
- Emptied trash throughout store and checked restrooms for service needs
- Returned merchandise to store shelves and assisted with merchandising work to keep shelves full, organized and customer-ready
- Carried bags to customers' cars and loaded items correctly to minimize shifting and damage
- Retrieved carts from parking lots and collected carts for customer use
- Cleaned store aisles, counters and shelving regularly to maintain professional appearance
- Utilized reusable bags and containers provided by customers to reduce waste and disposable bag output
Education
High School Diploma -
Alton High School
Alton, IL05.2022
Skills
- Communication
- Team player
- Problem-solving
- Time management
- Adaptable
- Self-management
- Initiative
Languages
English
Full Professional
Timeline
Housekeeper
Healthcare Services Group
09.2024 - Current
Warehouse Associate
Amazon
03.2024 - 06.2024
Housekeeper
Alton Memorial Hospital
07.2023 - 01.2024
Warehouse Associate
Geodis
10.2022 - 01.2023
Warehouse Associate
Amazon
07.2022 - 09.2022
Delivery Driver
Papa Johns
03.2022 - 07.2022
Janitor
Clean-Tech Company
03.2022 - 06.2022
DSP
Beverly Farms
01.2022 - 03.2022
Cashier/Drive Thru operator
Burger King
08.2021 - 12.2021
Bagger
Shnucks
01.2021 - 07.2021
02.2020 - 12.2020
High School Diploma -
Alton High School
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