Amiyah Powney
Richmond,VA
Summary
Results-oriented professional with strong experience in fast-paced environments. Led training initiatives for new associates, enhancing team collaboration and operational efficiency. Expertise in data entry and cash handling, ensuring high accuracy in customer service and clerical tasks. Recognized for delivering reliable assistance and maintaining organizational standards.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Office Intern
Office Of Multicultural Student Affairs
Richmond, VA
08.2026 - Current
- Provided administrative support to the office staff by answering phones, filing documents, and data entry.
- Coordinated communication between students and staff regarding resources and support services.
- Provided front desk support, addressing inquiries from students and visitors effectively.
- Assisted in organizing multicultural events and activities for student engagement.
Amazon Fulfillment Associate
Amazon Warehouse
Richmond, VA
01.2024 - Current
- Operated in fast-paced fulfillment center to receive, store, and prepare customer orders, ensuring accuracy, quality, and safety standards. Trained in Stow, Pack Singles, and Pack Batch to support multiple departments. Safely operated pallet jacks and Vertical Reciprocating Conveyors (VRCs) to move inventory throughout the facility. Selected as a Learning Ambassador to train and mentor new associates on company procedures, safety standards, and best practices while helping them transition into their roles. Met productivity goals, organized work areas, and collaborated with team members and leadership to support efficient daily operations.
- Packaged customer orders in accordance with quality standards to ensure timely delivery.
- Operated forklifts and conveyor belts to facilitate product movement within the warehouse.
- Conducted regular stock checks to maintain optimal inventory levels and prevent shortages.
Thrift Store Clerk
St. Vincent de Paul Thrift Store and Donation Center
Richmond, Virginia
08.2024 - 05.2025
- Delivered exceptional customer service to boost shopper satisfaction.
- Assisted customers with merchandise selection and purchase processing to ensure a positive shopping experience.
- Operated cash register and managed daily financial transactions with accuracy.
- Sorted items for sale by category to enhance organization, cleaned, and priced items for sale to maximize donation value.
Dairy Manager
Dairy Queen
Tallahassee, FL
05.2021 - 07.2023
- Supervised employees and ensured efficient store performance in daily operations of high-volume restaurant, enhancing customer service. Trained and onboarded new team members, delegated tasks, monitored productivity, and helped maintain a positive work environment. Handled cash management, processed transactions, balanced registers, and assisted with opening and closing procedures. Resolved customer concerns professionally to maintain positive dining experience while upholding food safety and cleanliness standards. Oversaw inventory and restocked supplies in collaboration with management to support scheduling and ensure smooth daily operations.
- Oversaw daily operations at a fast-food chain to ensure smooth workflow. and staff scheduling at a popular fast-food chain.
- Monitored inventory levels to maintain adequate stock for restaurant operations. and ordered supplies to ensure availability.
- Trained and mentored team members on customer service best practices.
Education
Some College (No Degree) - Accounting
Virginia Commonwealth University
Richmond, VA09-2026
Skills
- Office administration
- Data entry
- Microsoft Excel
- Customer service
- Attention to detail
- Time management
- Schedule management
- Team collaboration
- Leadership
- Critical thinking
- Accounting
- Financial reporting
- Order picking
- English
- Communication skills
Personal Information
Driving License: Driver's License
Certification
Driver's License
Timeline
Office Intern
Office Of Multicultural Student Affairs
08.2026 - Current
Thrift Store Clerk
St. Vincent de Paul Thrift Store and Donation Center
08.2024 - 05.2025
Amazon Fulfillment Associate
Amazon Warehouse
01.2024 - Current
Dairy Manager
Dairy Queen
05.2021 - 07.2023
Some College (No Degree) - Accounting
Virginia Commonwealth University