Amiyah Sanchez
Galloway,New Jersey
Summary
Skilled Dealer with natural talents in collecting losing bets, paying winning bets and collecting commission based on various games. Adept at resolving guest complaints, verbalizing game instructions to players and performing accurate chip and cash transactions. Detail-oriented, friendly and committed to creating an atmosphere of hospitality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dealer
Evolution Gaming
10.2022 - Current
- Maintained a clean, organized, and welcoming environment for customers to enjoy their gaming experience.
- Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
- Implemented security measures during gameplay, deterring instances of cheating or fraud while preserving the integrity of the games offered.
- Adhered to all local laws, regulations, and casino policies consistently, upholding high ethical standards in all professional duties performed.
- Participated in ongoing professional development opportunities, staying current on industry trends and best practices for superior job performance.
- Educated players about game rules as needed, clarifying any ambiguities or misunderstandings in an approachable manner.
- Excited guests through engaging conversation while dealing cards efficiently for seamless gameplay experience.
- Continuously honed dealing skills to maintain a high level of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
- Answered players questions and resolved disputes to provide excellent customer service.
Retail Customer Service Associate
Hanes
03.2022 - 10.2022
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Streamlined checkout process for faster transactions, resulting in reduced waiting times for customers.
- Assisted customers with product selection, increasing sales and promoting brand loyalty.
- Maintained a clean and organized store environment, enhancing customer shopping experience.
- Contributed to loss prevention efforts by monitoring suspicious activities and reporting incidents as needed.
- Educated customers about ongoing promotions and special offers, driving additional revenue for the store.
- Handled cash register operations accurately, minimizing discrepancies while reconciling daily financial reports.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Promptly responded to inquiries and requests from prospective customers.
Education
High School Diploma -
Pleasantville High School
Pleasantville, NJ06.2022
Skills
- Dependability
- Excellent customer service
- Multitasking Abilities
- Interpersonal Communication
- Adaptability
- Teamwork and Collaboration
- Problem-Solving
- Professional Demeanor
- Excellent Communication
- Reliability
- Professionalism
Certification
- Black jack, Baccarat, Poker Training - 2022
References
References available upon request.
Timeline
Dealer
Evolution Gaming
10.2022 - Current
Retail Customer Service Associate
Hanes
03.2022 - 10.2022
High School Diploma -
Pleasantville High School