Amiyah Nicole Shavers
The Salvation Army
Waterloo
1
Language
7
years of professional experience
Dedicated Team Member leveraging extensive customer service experience to enhance customer satisfaction. Fostered team collaboration and achieved results through effective mentoring, program coordination, and conflict resolution. Committed to positive growth and development in youth, recognized for strong communication skills and ability to engage diverse teams.
Work History
Youth Associate
6 Months- Developed and implemented educational programs addressing diverse needs of participants.
- Facilitated engaging activities for youth, promoting social skills and teamwork.
- Collaborated with community partners to enhance program offerings and resources.
- Mentored youth volunteers, fostering leadership skills and community involvement.
- Monitored participant progress, providing feedback to ensure personal growth and development.
- Organized events that encouraged family participation, strengthening community ties.
- Conducted outreach initiatives to raise awareness about available services and resources.
- Evaluated program effectiveness, recommending improvements based on participant feedback.
- Mentored new Youth Associates as they joined the organization, providing guidance and support in their professional development.
Sales Associate
1 Year 10 Months- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Processed customer payments at point of sale and provided accurate change.
- Developed engaging social media content to enhance brand visibility on Twitter, Facebook, and Instagram.
PM Baker
7 Months- Maintained cleanliness, organization, storage, and sanitation of food and beverage products, ensuring high quality standards.
- Decorated baked goods with glazes, icings, and toppings. with glazes, icings and other toppings.
- Consulted with customers to identify bakery item needs and process orders efficiently.
Team Member
7 Months- Operated POS terminals to accurately input orders and process transactions.
- Prepared meals according to company standards and recipes. in accordance with company standards and requirements.
- Sanitized counters to maintain a clean and safe environment. and common areas to minimize spread of germs.
Team Member
6 Months- Delivered exceptional service to high volume of customers, enhancing customer satisfaction.
- Processed transactions, managed cash handling, and balanced register at end of shift.
- Operated POS terminals to efficiently input orders, split bills, and calculate totals.
Team Member
1 Month- Coordinated organization and delivery of community meals for local residents.
- Maintained cleanliness of building floors through sweeping, mopping, and vacuuming to ensure a welcoming environment.
- Executed painting of walls and large areas to enhance facility appearance.
Vice President - IJAG Carver
8 Months- Led recruitment and enrollment activities, enhancing program participation.
- Organized and maintained files for efficient retrieval and reference.
- Supported and facilitated iJAG youth groups, fostering a collaborative environment.
Education
High School Diploma
Skills
Customer Service
Planning & Organizing
Team Collaboration
Youth Engagement
Communication skills
Problem Solving
Mentorship Development
Public speaking
Cash Handling Accuracy
Merchandising Knowledge
Computer Skills
Punctual and Dependable
Community Resource Awareness
Team building
Public speaking
Customer engagement
Affiliations
Iowa Jobs for America's Graduates -iJAG (2019 - present)
- President - iJAG (August, 2022 - June, 2023)
- Coordinator of Civic Awareness - iJAG (August,2021 - June,2022)
- Vice President - iJAG (August,2020 - June,2021)
- Coordinator of Career Development-iJAG (August,2019 - June, 2020)
Languages
Spanish
Limited Working
Timeline
Youth Associate
The Salvation Army
02.2026 - CurrentRead More
PM Baker
Crumbl Cookies
11.2022 - 06.2023Read More
Team Member
Big Head Burger
03.2022 - 10.2022Read More
Sales Associate
Spark Lot
11.2021 - 09.2023Read More
Team Member
Freddy’s Frozen Custard, America’s Graduates
03.2021 - 09.2021Read More
Team Member
YES, Jesse Cosby Neighbor Center
06.2020 - 07.2020Read More
Vice President - IJAG Carver
Iowa Jobs for America's Graduates
09.2019 - 05.2020Read More
Waterloo East High School
High School Diploma
Read More