Amjad Nadeem
Brooklyn,NY
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Deputy Fire Safety Director
Guard Management Service
New York, NY
05.2011 - Current
- Ensure the security, safety and well-being of all personnel, visitors and the premises.
- Provide excellent customer service.
- Immediately respond and implement evacuation plans to fire emergencies, non-fire emergencies & provide necessary assistance.
- Worked as a liasion between building and FDNY and other city agencies in case of emergencies.
- Assisted in developing emergency evacuation plans for buildings and premises.
- Check IDs to ensure only authorized visitors enter the premises. Access control.
- Provide needed assistance to visitors and tenants.
- Observe and report suspicious activities and persons.
- Follow directions of building management office, supervisor and manager.
- Take action based on the situation, known facts, and position limitations.
- Follow all Company Rules and Regulations.
Lecturer in Computer Sc.
Merit Schooling System & College
Haripur, Pakistan
04.2004 - 08.2010
- Created instructional materials for classes, including handouts, presentations, and demonstrations.
- Instructed students on how to use a variety of programs, such as Microsoft Office and other specialized software applications.
- Developed and implemented lesson plans that engaged students with interactive activities.
- Provided instruction on professional technology use and web etiquette.
- Planned and led lessons on basic computer skills, keyboard techniques and internet use.
Education
Master of Science - Computer Science
University of Peshawar
Pakistan07-2004
Bachelor of Science - Mathematics
University of Peshawar
Paksitan08-2001
Skills
- Emergency Response
- Customer Service
- Professionalism
- Team Collaboration
- Interpersonal Skills
- Positive Attitude
- Decision-Making
- Computer Skills
- Excellent Communication
Certification
F-89 NYC FDNY Fire and Life Safety Director
NYS Security Officer Licence
Timeline
Deputy Fire Safety Director
Guard Management Service
05.2011 - Current
Lecturer in Computer Sc.
Merit Schooling System & College
04.2004 - 08.2010
Master of Science - Computer Science
University of Peshawar
Bachelor of Science - Mathematics
University of Peshawar
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