AMJED ALRAMLI
Chicago,IL
Summary
Driven and results-oriented Sales Development Representative with hands-on experience in multi-location operations, client outreach, corporate event sales, and franchise acquisition. Skilled in building partnerships, analyzing sales performance, driving revenue growth, and delivering excellent customer experiences. Strong communication, organizational, and leadership abilities developed through managing six retail locations, coordinating major events, and supporting expansion through franchise recruitment. Ready to contribute value in a fast-paced sales, customer success, or business development role.
Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Knowledgeable Representative with comprehensive background in customer service and client relations. Consistently recognized for resolving complex issues and improving customer satisfaction. Demonstrated ability in fostering positive client interactions and maintaining high service standards.
Overview
5
5
years of professional experience
Work History
Franchise Acquisition Representative
Eiffel Waffle
01.2025 - Current
- Reached out to prospective franchise applicants and guided them through the franchise discovery and qualification process.
- Explained investment requirements, operational expectations, and the franchise business model to potential partners.
- Scheduled introductory calls, coordinated document reviews, and managed follow-up communication with all prospects.
- Supported franchise agreement discussions and contributed to the successful signing of new franchise deals.
- Strengthened the company’s franchise pipeline through targeted outreach and strategic lead generation.
- Increased corporate event revenue by 200% over a two-year period.
- Signed 5 new franchise prospects in less than a year.
- Improved store efficiency, profit margins, and customer reviews by implementing new scheduling systems, reward programs, and inventory processes.
Corporate Event Sales Specialist
Eiffel Waffle
01.2023 - 12.2025
- Prospected and built relationships with property managers, banquet halls, event coordinators, and corporate planners to increase corporate event sales.
- Promoted large-order and catering offerings to commercial, school, and community clients.
- Negotiated pricing, coordinated logistics, and ensured smooth execution of corporate, school, and private events.
- Expanded brand visibility through proactive outreach, partnership development, and tailored sales presentations.
- Contributed to year-over-year growth in event bookings and client retention.
Regional Manager
Eiffel Waffle
04.2021 - 11.2023
- Managed staff and day-to-day operations across 6 retail locations, ensuring high-quality service and strong customer satisfaction.
- Oversaw inventory management, order processing, and supply chain coordination for all stores.
- Analyzed daily, weekly, and monthly sales reports to identify performance trends and implement improvement strategies.
- Introduced cost-saving initiatives that improved profitability and reduced operational waste.
- Developed staff schedules, assigned duties, and ensured consistent training and performance across all locations.
Education
Bachelor of Science - Accounting
Governors State University
12.2024
Skills
- Customer Success & Retention
- Data Analysis & Reporting
- Event Coordination
- Financial Literacy & Accounting Principles
- Multi-Location Operations
- Customer relations
- Customer support
- Client relationship building
- Sales expertise
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Franchise Acquisition Representative
Eiffel Waffle
01.2025 - Current
Corporate Event Sales Specialist
Eiffel Waffle
01.2023 - 12.2025
Regional Manager
Eiffel Waffle
04.2021 - 11.2023
Bachelor of Science - Accounting
Governors State University