Dynamic IT Director with a proven track record at Boeing Employee Credit Union, driving digital transformation and architectural excellence. Expert in enterprise architecture and strategic planning, I led initiatives that modernized core banking systems, achieving significant cost savings while fostering a culture of innovation and accountability within high-performing teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IT Director - Technology Architecture Core Banking Systems
Boeing Employee Credit Union (BECU)
Phoenix, AZ
12.2023 - Current
Drive enterprise-wide adoption of digital technologies and architectural best practices to embed forward-thinking, digital-first culture across the organization.
Direct a high-performing team of enterprise architects to cultivate culture of innovation and accountability to accelerate the delivery of scalable, mission-critical software.
Drive significant improvements in performance, retention, and leadership readiness across the architecture function by mentoring and coaching technical talent.
Mitigate operational and cybersecurity risks through proactive governance of technology architecture while ensuring timely communication and compliance across stakeholders.
Revamped BECU's 85-year-old core banking ecosystem capable to support 2.0M+ members and $50B+ in assets by orchestrating enterprise-wide modernization initiatives.
On-Prem to Colocation to Azure Cloud - hybrid domain by utilizing Azure Landing Zone.
Elevated regional credit union into national competitiveness by leading a digital transformation strategy that enabled parity with top-tier financial institutions.
Payment modernization - From batch-based Wire transfer to real-time Fedwire followed by FedNow.
Steered enterprise technology governance, annual planning, and initiative review forums to influence the direction of multimillion-dollar technology investments.
Use of EA tool for governance, info consolidation (CDDB - ServiceNow, Risk - Archer, Incident - ServiceNow, Information - SharePoint Modern pre-ingested via LLM).
Engineered strategic and tactical AI architecture frameworks aligned with business objectives, regulatory requirements, and corporate technology standards.
CX integration with AI Agent - consists of Process (LLM), Memory (Cache) and Action (API/Event).
Partnered with Product, Risk, Finance, and IT departments to design and implement an enterprise-wide security and governance model based on the Federal Reserve's Fraud Classifier Framework to support secure deployment of Instant Payments via RTP and FedNow.
Established and maintained a robust Enterprise Architecture and Information Management framework to ensure regulatory compliance, audit preparedness, and effective knowledge sharing across technology and business units.
Designed and led enterprise banking and payment strategies for Consumer and Commercial lines, aligning architecture with organizational goals and customer needs.
Safeguarded $800M+ in potential regulatory losses by directing end-to-end reconciliation of ACH, Wire, Check, and Debit transactions within a 9-month timeframe.
Delivered $50M+ in annual cost savings by optimizing credit/debit card processing functions, including loyalty programs, fraud mitigation, and card personalization.
Cut global delivery costs by $2M+ annually by instituting Agile methodologies and CI/CD pipelines, enhancing development velocity and cross-border collaboration.
Led the successful merger of multiple Consumer Banking divisions while delivering consistent, scalable, and flexible technology solutions that enhanced operational efficiency across the organization.
Managed parallel enterprise program, including Core Modernization, Loan Origination, Collections, and Instant Payments-executing initiatives valued between $2M and $10M within a 12-month span.
Negotiated and secured multi-year, multi-million-dollar contracts with strategic SaaS vendors by partnering with Legal, Procurement, and Business stakeholders, aligning vendor capabilities with long-term business objectives.
Administered omnichannel development efforts by overseeing technical integration, capital projects, and ongoing platform maintenance to ensure seamless customer experience across digital channels.
Managed globally distributed DevOps teams across the U.S. and Brazil to support the operations and performance of multiple high-traffic eCommerce platforms.
Drove 15% year-over-year increase in sales through personalized shopping experiences and real-time user behavior analytics by launched AI-powered product recommendation engine.
Delivered $5M+ in annual savings within just 2 months by resolving complex payment processing issues involving credit card chargebacks and PayPal expirations through deep data analysis.
Executed the strategic consolidation of Bancorp and Union Bank's CORE banking platforms through a phased modernization roadmap while enabling real-time transaction processing and enhancing system reliability.
Streamlined and fortified security infrastructure across CIAM, Edge, and Network layers to enhance regulatory compliance and reduce operational risk and cost.
Modernized and unified enterprise architecture by integrating 250+ disparate systems and 3,000+ point-to-point connections into a scalable hybrid AWS cloud environment; achieved $40M in cost savings over three years.
Tech Stack: AWS, VPC, FIS Modern Banking, FIS Digital One, MuleSoft, Transact, Ping, CA, Atalla, RSA, Authentify, Fido 2, Trusteer, Imperva, RSA Risk, ThreatMetrix, RSA Web Threat, BioCatch, Guardian analytics, Emailage, Boku/Danal.
Enterprise Architect - Director
Pet Smart Inc.
Phoenix, AZ
02.2015 - 11.2018
Directed the end-to-end digital transformation of a traditional brick-and-mortar retailer into a scalable e-commerce leader to align technology with long-term business strategy.
Mitigated compliance risks and reduced audit costs by implementing secure credit card tokenization to eliminate the need for PCI audits and strengthen payment data protection.
Launched a $10M hybrid e-commerce platform-blending SaaS and on-premise architecture within 9 months to enable faster go-to-market and enhance omnichannel capabilities.
Tech Stack: SFCC, SFCM, Manhattan Active Omni, MuleSoft, Databricks on Azure, AKS, SAP (R3/S4/Car), Blue Yonder, dynaTrace.
Education
Certified SAFe 5 Agilist -
04.2022
Certified Business Technology Professional - Core Banking -
Senior Cybersecurity Risk Manager & Sr. Information Security Program Manager at Boeing Employees Credit Union (BECU)Senior Cybersecurity Risk Manager & Sr. Information Security Program Manager at Boeing Employees Credit Union (BECU)