Amleset Zerehaimanot
Oakland,CA
Summary
Dedicated professional with extensive experience in operations management and logistical coordination, seeking to leverage background in healthcare equipment handling, team leadership, and process improvement in a medical administrative role. Known for exceptional organizational skills, attention to detail, and proactive approach to problem-solving in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Assistant Warehouse Manager
Peerless Coffee & Tea
01.2022 - Current
- Led a team in staging, documenting, and shipping orders efficiently, meeting critical delivery timelines.
- Implemented a comprehensive audit system for outbound shipments to enhance accuracy and customer satisfaction.
- Developed and executed training programs focused on safety and operational efficiency, significantly improving warehouse organization and compliance standards
- Played pivotal role in inventory management, achieving unparalleled accuracy through meticulous oversight and strategic process optimizations.
Field Service Manager
Acelity
01.2017 - 01.2019
- Directed distribution and servicing of medical equipment, ensuring compliance with healthcare regulations and standards.
- Instituted operational protocols and led training initiatives, bolstering team competency and efficiency in equipment handling
- Spearheaded research and reconciliation efforts for misplaced equipment, crucial for maintaining inventory integrity and supporting client needs.
Hardware and Tools Department Manager
Lowe’s Home Improvement
01.2008 - 01.2017
- Orchestrated hiring, training, and management of a high-performance team, driving customer service and operational productivity improvements.
- Pioneered quality and productivity metrics systems, resulting in enhanced departmental performance and customer satisfaction
- Developed innovative training and operational improvement strategies, fostering continuous learning and adaptation.
Office Assistant
Size Wise LLC
01.2011 - 01.2012
- Managed logistical coordination of medical equipment distribution to hospitals, ensuring timely, accurate delivery.
- Enhanced distribution efficiency through effective data management and process refinement
- Provided comprehensive administrative support, including call handling and front desk management, contributing to streamlined operations and superior service delivery.
Education
Associate of Science in Nursing -
Chabot Community College
Hayward, CA07.2009
Skills
- Healthcare Administration: Proficient in medical terminology, patient confidentiality laws (HIPAA), and healthcare system navigation
- Technical Skills: Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for efficient administrative support
- Operational Management: Expertise in process optimization, quality control, and inventory management, proven to enhance organizational efficiency
- Communication: Exceptional interpersonal and communication skills, adept at coordinating with healthcare professionals and addressing patient needs
- Problem-Solving: Strong analytical and problem-solving skills, capable of swiftly addressing challenges and implementing effective solutions
Timeline
Assistant Warehouse Manager
Peerless Coffee & Tea
01.2022 - Current
Field Service Manager
Acelity
01.2017 - 01.2019
Office Assistant
Size Wise LLC
01.2011 - 01.2012
Hardware and Tools Department Manager
Lowe’s Home Improvement
01.2008 - 01.2017
Associate of Science in Nursing -
Chabot Community College