Ammaly Siriphongsavath
Stockbridge,GA
Summary
Motivated professional offering proficiency in many skills (but not subjected to) data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
9
9
years of professional experience
Work History
Data Entry/Administration
Factory Automation Systems
02.2018 - 12.2023
- Ability to type 85+ WPM.
- Ability to 10 key 13,000 KPH.
- Receiving paper formatted schematics given by project managers and engineers to input precise information into the company's database.
- Performing daily tasks of sorting, organizing, and updating job files, invoices, shipment receipts, and panel punch-lists as needed.
- Proficient in office equipment and Microsoft Office.
- Maintaining persistent communication between project managers, electricians, engineers, and customers via e-mail and phone.
- Operating different machinery to complete designs with specifications given by customers.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Retail Associate
Best Buy
01.2015 - 12.2017
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Increased sales revenue by offering targeted promotions and upselling related items.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Education
High School Diploma -
Stockbridge High School
Stockbridge, GA05.2016
Skills
- Computer and Microsoft Office Skills
- Filing and Data Archiving
- Word Processing
- Database Administration
- Data Entry
- Work Planning and Prioritization
- Electrical Schematics
- Computers and Technology
- Customer Service
- Complaint Resolution
- Inventory Control
Accomplishments
- Achieved participation by completing IT Remote Support Training with accuracy and efficiency.
Timeline
Data Entry/Administration
Factory Automation Systems
02.2018 - 12.2023
Retail Associate
Best Buy
01.2015 - 12.2017
High School Diploma -
Stockbridge High School
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