Ammar Ahmed

• Assisted customers with inquiries, returns, exchanges, and complaints, ensuring high levels of satisfaction.

• Processed refunds, price adjustments, and handled cash, credit, and digital payment transactions accurately.

• Resolved customer concerns efficiently, escalating issues when necessary to management.

• Managed front-end operations, including self-checkout assistance and directing customers to appropriate departments.

• Provided information on Walmart policies, promotions, and in-store services.

• Maintained a clean and organized service desk area to enhance the customer experience.

• Trained new employees on customer service protocols and register operations.

• Implemented refined strategies for managing inventory levels.
• Streamlined layout in storage and sales areas for improved accessibility.
• Coordinated with department manager to optimize inventory.
• Managed inventory and ensured timely replenishment of supplies.
• Managed costs effectively.

• Operating, monitoring, and maintaining armoring machines
• Stringing up and threading machine
• Ensuring the proper wire is loaded on the machines
• Ensuring the finished product has proper labeling
• Qualified to utilize an overhead crane
• Inspect product before, during, and after the process
• Complete proper reporting
• Testing of all finished products
• Responsible to perform other related duties as required and assigned
• Comply with OSHA Regulations

• Automated repetitive tasks using Python scripts, increasing efficiency within the team''s workflow processes.
• Collaborated with cross-functional teams to design, develop, and implement high-quality Python applications.
• Implemented API integration for seamless communication between different software components within the organization''s ecosystem.
• Collaborated closely with team to create story points and sprint planning.
• Achieved substantial cost savings by migrating on-premises infrastructure to cloud-based services such as AWS or GCP.