Ammar Akhtar
Los Angeles,CA
Summary
Dynamic Sales Manager at AGC Inc with a proven track record of exceeding sales targets and enhancing customer satisfaction. Skilled in problem-solving and time management, I foster strong relationships and effectively communicate with clients. Adaptable and detail-oriented, I thrive in fast-paced environments, consistently delivering results and optimizing team performance.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
AGC Inc
Sales Manager
Los Angeles, CA
09.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Property Manager
NABA Inc
Los Angeles, CA
05.2020 - 09.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with legal counsel to resolve tenant disputes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
Import and Export Coordinator
M Group Worldwide
Long Beach, CA
02.2018 - 04.2019
- Investigated discrepancies in shipping documents and resolved issues with vendors.
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
- Managed import and export of hazardous materials in compliance with applicable laws and regulations.
- Maintained accurate records of all import/export transactions to ensure full traceability and audit readiness.
- Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
- Processed customs declarations and maintained records of customs documents.
- Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
- Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
- Prepared and submitted reports on import and export activity to management.
- Provided excellent support to sales team in terms of required documentation for overseas customers, leading to higher client satisfaction levels.
- Utilized logistics software to manage, monitor and track shipments from origin to destination.
- Enhanced customer satisfaction by efficiently resolving order discrepancies and delivery issues.
- Monitored and maintained import and export tracking systems for delivery of accurate and up-to-date records of shipments.
- Analyzed shipping reports to identify opportunities for cost savings.
- Built strong relationships with key stakeholders such as customs brokers, freight forwarders, and regulatory agencies for smooth import/export operations.
- Increased on-time deliveries through close monitoring of shipment progress and proactive issue resolution.
- Improved invoice accuracy through diligent review of shipping documents and timely communication with finance department.
- Conducted regular training sessions to educate staff about import/export regulations updates, reducing instances of non-compliance penalties or fines.
- Managed complex tariff classifications, ensuring compliance with government regulations for all imported goods.
- Researched and helped evaluate new potential suppliers and vendors for better service and pricing.
- Optimized warehouse space utilization by strategically organizing inventory based on product demand and turnover rate.
- Supported business growth by researching new markets, identifying potential clients, and providing insights on market trends in the import/export industry.
Account Executive
Prestige International Inc
Northridge, CA
09.2011 - 01.2017
- Delivered outstanding customer service, promptly addressing client concerns to foster long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Led negotiations, securing deals that aligned with both client expectations and company goals.
- Optimized sales pipeline management, ensuring steady flow of opportunities through careful planning and follow-up activities.
Education
Master Of Psychology - Psychology
University of California, Los Angeles
Los Angeles, CA06.2018
Pilot License - Pilot License
Encore Flight Academy
Van Nuys, CA03.2017
Bachelor -
Los Angeles Pierce College
Long Beach, CA06.2014
High School Diploma -
Northridge Academy High School
Northridge, CA06.2011
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Timeline
AGC Inc
Sales Manager
09.2022 - Current
Property Manager
NABA Inc
05.2020 - 09.2022
Import and Export Coordinator
M Group Worldwide
02.2018 - 04.2019
Account Executive
Prestige International Inc
09.2011 - 01.2017
Master Of Psychology - Psychology
University of California, Los Angeles
Pilot License - Pilot License
Encore Flight Academy
Bachelor -
Los Angeles Pierce College
High School Diploma -
Northridge Academy High School