Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Quality Documentation Specialist Nuance
Cognizant Technology Solutions, CTS- Nuance
Remote, TX
01.2022 - Current
Supporting healthcare providers by documenting medical encounters into artificial intelligence technology, Dragon Ambient eXperience (Nuance DAX)
Increasing clinical documentation rate by 98% by entering clinical data directly into EPIC and EHRs while adhering to specific customer guidelines
Providing clinical documentation coverage for following specialties: Family medicine, orthopedics, dermatology, cardiology, pediatrics and obstetrics.
Training new team members on how to utilize and perform tasks within assigned EMRs
Promoted culture of quality within team by emphasizing attention to detail and adherence to established standards.
Accepted dictated notes and produced professional documents with outlined information.
Enhanced patient care by accurately documenting medical histories, physical examinations, and procedures.
Gained valuable exposure to various specialties within medicine through diverse scribe assignments across different departments.
Reduced errors in medical records through meticulous attention to detail and thorough knowledge of medical terminology.
Committed to continuous professional development by attending workshops, trainings, and conferences related to medical scribing practices.
Maintained patient confidentiality by adhering to HIPAA guidelines and other applicable privacy regulations throughout documentation process.
Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
Verified accuracy of transcribed material prior to finalization.
Stayed current with industry terminology to provide accurate transcription services.
Transcribed sensitive documents with complete confidentiality.
Transcriptionist
CaptionCall
Remote, TX
05.2018 - 07.2021
Verified accuracy of transcribed material prior to finalization.
Stayed current with industry terminology to provide accurate transcription services.
Stayed organized and kept detailed records to accurately track progress and client information.
Applied audio quality control techniques to provide accurate transcripts from low quality audio.
Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
Used headsets and transcribing software to take dictation of live audio.
Maintained high-quality standards by consistently meeting or exceeding established performance metrics.
Enhanced customer satisfaction by providing timely and accurate captions for various media platforms.
Isolated mistakes or inconsistencies to correct incorrect information.
Reviewed and edited drafts prepared by speech recognition software to verify correct, complete and consistent transcription.
Generated error-free transcripts with skilled capturing and proofreading.
Writing E-strutor
Pearson Educational Measurement-Smart Thinking
Remote, TX
01.2014 - 01.2017
Offered one-on-one and small group instruction to foster opportunities for flexible and differentiated learning.
Collaborated with fellow tutors to share resources, strategies, and best practices for effective tutoring sessions.
Provided constructive criticism while maintaining a supportive environment to foster growth in students'' writing abilities.
Developed tailored lesson plans based on individual student needs, learning styles, and goals for improved outcomes.
Provided individual tutoring sessions for students struggling in composition writing.
Assisted students in understanding complex grammatical rules and proper sentence structure for clearer communication.
Improved overall readability of papers through careful revision focusing on clarity of expression combined with compelling language choices.
Reviewed and edited student work to ensure clear, concise, and error-free content.
Promoted active listening skills by asking open-ended questions during tutoring sessions to gauge comprehension levels accurately.
Served as a resource for referencing guidelines across various academic disciplines ensuring consistency within final drafts of papers or assignments submitted by tutees.
Guided students through brainstorming exercises to generate innovative ideas for written assignments or projects.
Enhanced student writing skills by providing individualized feedback and guidance on essays and assignments.
Taught students remotely using online video chat platform and other delivery channels.
Education
Bachelor of Arts - English Language And Literature
Our Lady of The Lake University
San Antonio, TX
12.2011
Skills
Adept in EMR Systems – EPIC®, Cerner PowerChart® Athena®
Health Insurance Portability and Accountability Act (HIPPA)
Medical Terminology
Proficient in Microsoft Office applications including MS Project
Data entry expertise
Records Organization
Patient Charting Expertise
Medical Transcription Abilities
Fast Typing Speed
Accuracy and Precision
Deadline-oriented
Speech Recognition
Real-time Captioning
Proofreading expertise
Content organization
Timeline
Quality Documentation Specialist Nuance
Cognizant Technology Solutions, CTS- Nuance
01.2022 - Current
Transcriptionist
CaptionCall
05.2018 - 07.2021
Writing E-strutor
Pearson Educational Measurement-Smart Thinking
01.2014 - 01.2017
Bachelor of Arts - English Language And Literature
Our Lady of The Lake University
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