Ammari Jones
Charlotte,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Exceedingly professional and ethical demeanor and exceptionally motivated self-starter. Has 5+ years of hospitality experience.
Overview
6
6
years of professional experience
Work History
Lead/Environmental Services Technician
Atrium Health Pineville
08.2024 - Current
- Implemented and practiced infection control policies and procedures
- Oversaw day-to-day operations of the department
- Coordinated work schedules and assignments to ensure adequate coverage
- Train, orient, schedule, and assign over 20 staff
- Respond to concerns and requests with a sense of urgency and took necessary corrective action when needed
- Prioritized day-to-day work activities and assignments to maximize employee efficiency
Environmental Service Technician
Atrium Health Pineville
02.2022 - 08.2024
- Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.
- Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
Housekeeper
LGC Hospitality Staffing
08.2020 - 02.2022
- Dusted picture frames and wall hangings with cloth.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Cleaned and stocked over 15 guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Assistant Manager
Metro by T-Mobile
11.2019 - 08.2020
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to over 30 customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
West Charlotte High School
Charlotte, NC02-2014
Skills
- Inventory Management
- Customer Service
- Verbal and written communication
- Customer support
- Client Retention
Timeline
Lead/Environmental Services Technician
Atrium Health Pineville
08.2024 - Current
Environmental Service Technician
Atrium Health Pineville
02.2022 - 08.2024
Housekeeper
LGC Hospitality Staffing
08.2020 - 02.2022
Assistant Manager
Metro by T-Mobile
11.2019 - 08.2020
High School Diploma -
West Charlotte High School
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