Summary
Overview
Work History
Education
Skills
Timeline
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Ammiel Lawrence

The Bronx,New York

Summary

Dynamic retail professional with extensive experience at Burlington, excelling in security risk assessment and customer relationship building. Proven ability to enhance sales through effective product demonstrations and team collaboration. Recognized for maintaining compliance and achieving operational goals while fostering a loyal customer base. Committed to delivering exceptional service and driving results.

Overview

7
7
years of professional experience

Work History

Recovery Clerk

Bj's Wholesale Club
Bronx, NY
06.2023 - 06.2025
  • Analyzed customer account information for any irregularities or areas of concern.
  • Worked closely with internal departments such as sales, accounting, and legal teams to ensure the timely resolution of any outstanding debts.
  • Assisted customers in resolving issues related to payment processing.
  • Maintained a log of all recovery activities completed on a daily basis.
  • Arranged inventory items on shelves to achieve an attractive display of products, transporting additional inventory from storage areas to the sales floor.

Asset Protection Associate

Burlington
04.2021 - 12.2022
  • Built professional relationships with local law enforcement and other related organizations.
  • Checked CCTV for evidence of shoplifting.
  • Contacted local authorities and apprehended shoplifters.
  • Background-checked potential investors, partner companies and employees and drafted reports of findings.
  • Greets Customers as they entered the store.

Merchandise Associate

Macy's
01.2022 - 05.2022
  • Conducted regular store audits to verify compliance with company policies.
  • Computed material costs to align with operating budget, practicing economical measures.
  • Created attractive displays to promote items.
  • Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.

Retail Associate

Aeropostale
10.2020 - 04.2021
  • Maintained clean sales floor and straightened and faced merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Communicate with coworkers to find desired merchandise.

Retail Sales Associate

Burlington
12.2018 - 05.2019
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Used in-store system to locate inventory and place special orders for customers.

Education

High School Diploma -

Mott Haven Community High School
Bronx, NY
06-2020

Skills

  • Retail Sales
  • Product and Service Sales
  • Sales Expertise
  • Flexible Hours
  • Ability to Lift 40 Pounds
  • Answering Customer Questions
  • Goal-Driven
  • Security risk assessment
  • Sales support
  • Team collaboration
  • Security Training

Timeline

Recovery Clerk

Bj's Wholesale Club
06.2023 - 06.2025

Merchandise Associate

Macy's
01.2022 - 05.2022

Asset Protection Associate

Burlington
04.2021 - 12.2022

Retail Associate

Aeropostale
10.2020 - 04.2021

Retail Sales Associate

Burlington
12.2018 - 05.2019

High School Diploma -

Mott Haven Community High School

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