AMMI LISBETHE RODRIGUEZ PEREZ
Allentown,PA
Summary
To secure a position with a stable and profitable organization, where I can be a member of a team and utilize my work experience to the fullest.
Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant to Director
Playtime Daycare & Learning Center
02.2024 - Current
- Overseeing a daycare facility to ensure that children have a safe and fun environment to learn and socialize with others.
- Hiring qualified childcare staff
- Setting budgets for toys and supplies
- Proactively communicating with parents to accommodate their child’s needs.
Patient Financial Representative Services (PFSR)
Memorial Hospital System
09.2023 - 02.2024
- Greeting and check-in and checking out patients.
- Collect payments.
- Assist with any necessary paperwork.
- Scheduling patients’ appointments.
- Making calls to remind patients of appointments.
- Receiving patients’ calls to answer any questions.
- Update patients’ information at every visit.
- Assisting doctors with any needs that they may have with their patients.
- Fulfill any customer service or administrative duties.
Dispatcher
Safety System Barricades
05.2021 - 08.2023
- Receiving emergency and non-emergency calls (Answering phone calls 24/7)
- Monitor drivers’ logs and keep records.
- Dispatching appropriate team members.
- Ensure that vehicles arrive at their destinations on time.
- Coordinating with drivers to ensure that all safety regulations are followed.
- Maintaining records of drivers’ hours worked and miles traveled.
- Maintaining contact with customers to schedule deliveries and pickups.
- Interview potential candidates for employment.
Store Supervisor
Ross Dress for Less
09.2018 - 09.2020
- Overseeing the daily operations of a retail store.
- Managing employee performance through coaching, counseling, and termination.
- Supervising and training employees and Receiving merchandise.
- Establishing and enforcing policies and procedures for store operations.
- Ensuring that all merchandise is properly stocked and maintained.
- Cashier and cash management.
- Run payroll weekly payroll.
Fitting Room Assistant
DD’s Discount
07.2017 - 08.2018
- Assist people in the fitting room.
- Ordering, managing, and taking merchandise out of stock.
- Displaying items.
Education
Bachelor of Arts - Human Resources Management
Miami Dade College
Miami, FL04-2027
Associate of Arts - Business Administration
Miami Dade College
Miami, FL04-2025
Business Specialist - General Business
Miami Dade College
Miami Fl01.2022
English as a Second Language -
Miami Dade College
Miami Fl01.2020
High School -
Hialeah High – William Allen High School
Allentown, PA01.2017
Skills
- Computer skills
- Maintain Positive relationships with coworkers
- Monitoring shelves stocks and product displays, and the general appearance of the store
- Addressing customers' requests, comments, and complaints
- Training new staff members
- Teamwork adaptability
- TCR (traffic control and rentals), Motive GPS, Samsara GPS, QuickBooks trained
- Customer Service skills
- Cash Management
- Overseeing salespeople, cashiers, shelf stockers, and other employees
- Directional skills
- Telephone, listening, and verbal communication
- Bilingual in English and Spanish
- EPIC trained
- MHS lean yellow belt
- ProCare trained
- Fast learner
- Time management
- Attention to detail
- Team collaboration
- Verbal and written communication
- Relationship building
Accomplishments
Successfully supervised a team of employees, improving workflow efficiency and team communication through weekly strategic planning meetings.
Stepped in as acting director during leadership absences, maintaining operations without disruption and ensuring all deadlines were met.
Developed and implemented staff training programs, increasing overall team productivity.
Certification
CDA
Business Specialist - General Business
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Assistant to Director
Playtime Daycare & Learning Center
02.2024 - Current
Patient Financial Representative Services (PFSR)
Memorial Hospital System
09.2023 - 02.2024
Dispatcher
Safety System Barricades
05.2021 - 08.2023
Store Supervisor
Ross Dress for Less
09.2018 - 09.2020
Fitting Room Assistant
DD’s Discount
07.2017 - 08.2018
Bachelor of Arts - Human Resources Management
Miami Dade College
Associate of Arts - Business Administration
Miami Dade College
Business Specialist - General Business
Miami Dade College
English as a Second Language -
Miami Dade College
High School -
Hialeah High – William Allen High School
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