Security + CE Information Systems Administrator with knowledge of physical, technical, and logical, security prevention strategies, investigative techniques, and risk analysis plans. Bringing superior work ethic and skills in observation. Looking to offer 5 years of military experience in Information Technology to infrastructures requiring security administration.
Hi, I’m
Ammon Myers
American Fork,UT
Summary
Work History
Allied Universal
Cleared Security Professional
09.2022 - Current
Job overview
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored property and investigated areas of suspicion.
- Patrolled and monitored premises in company vehicle and by foot.
- Supervised grounds, employee entrances and exits and security officers on duty.
- Ensured Mandatory accessible information was stored safe and securely in vaults, safes, and SCIFs.
- Enforced prohibitions on wireless devices, personal electronic devices, and other means of data exfiltration in restricted areas.
- Assessed ongoing risk factors and suggested improvements to senior management.
- Trained to administer CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
- Completed over 120+ checks on sensitive items per day.
Mountain America Credit Union
IT Technician Level 2
08.2019 - 08.2022
Job overview
- Monitored systems in operation and input commands to troubleshoot areas such as Citrix and Adobe.
- Configured hardware, devices and software to set up work stations for employees.
- Uploaded new software, rolled out updates and applied patches to Citrix servers upon release to thwart malicious threats from penetrating networks.
- Analyzed Adobe PDF issues in Symitar to identify troubleshooting methods needed for quick remediation.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- Demonstrated professionalism and courtesy with customers while working to resolve complaints, problems or respond to questions.
- Documented all transactions and support interactions in system for future reference and addition to knowledge base.
- Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolution.
- Described configuration solutions to customers to assist in problem resolution.
- Received 100-250 calls per day from Employees needing assistance troubleshooting devices in over 100 MACU Branches and 3 Corporate IoT net.
- Configured systems according to prescribed software and hardware frameworks
- Onboarded new users to internal systems by providing network credentialing, desktop and laptop usage.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and cash dispensers.
- Linked computers to network and peripheral equipment
US Army Reserves
Information Technology Specialist
10.2018 - Current
Job overview
- Set up PC and Apple desktops and laptops and all types of mobile devices.
- Enthusiastically participated in stressful job-related training to enhance skills and extend expertise in Information technology.
- Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
- Created Windows Server with 25 users with Active Directory and Virtual Machine Technology.
- Programmed large network to communicate via Microsoft Outlook.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Worked with sustaining engineering teams to investigate and resolve software and hardware defects.
- Implemented WAN and LAN designs in multi-datacenter configurations.
- Coached and trained end-users on functions, features and basic troubleshooting of software such as VSAT and SMALL.
US Army Initial Entry Training
Information Technology Specialist
10.2018 - 02.2019
Job overview
- Improved operations through consistent hard work and dedication
- Identified issues, analyzed information and provided solutions to problems
- Worked closely with recruits to maintain optimum levels of communication to effectively and efficiently complete projects
- Maintained energy and enthusiasm in fast-paced environment
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Trained continuously to improve on many skills such as; Land Navigation, Marksmanship, Combative training, Physical training, and Leadership Development Courses.
- Learned to to cope and bond with 50 other soldiers who came from very different cultures than me.
- 12 hour work days were normal.
Education
WGUOnline
from Computer Science
02.2024
University Overview
Dixon Hall 25B CourseFort Gordon, Georgia
Some College (No Degree) from Computer Science
University Overview
Bountiful High SchoolBountiful, UT
High School Diploma
2018
University Overview
Skills
- Intuitive learning
- Knowledgeable in Office Products
- Understanding of Linux
- Physically Fit
- End-user support
- Device configuration
- Problem-solving skills
- Network administration
- Risk Analysis
- Advanced computer proficiency
- LAN protocols
My Goal
My Goal
My overall goal in security is to mitigate security risks in public schools. Each step in my life, I would like for them to be toward that goal. It is crucial for me to obtain as much knowledge of National Security; how America is kept safe and how it plans to stay safe.
Security Clearance
Security Clearance
DoD Secret Security Clearance
Timeline
Cleared Security Professional
Allied Universal
09.2022 - Current
IT Technician Level 2
Mountain America Credit Union
08.2019 - 08.2022
Information Technology Specialist
US Army Reserves
10.2018 - Current
Information Technology Specialist
US Army Initial Entry Training
10.2018 - 02.2019
WGU
from Computer Science
Dixon Hall 25B Course
Some College (No Degree) from Computer Science
Bountiful High School
High School Diploma