Ammon Samura
The Bronx,NY
Summary
Self-directed Work Study Student motivated to apply education and experience in job role. Excellent listener comfortable completing various tasks to keep operations running smoothly. Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media. Passionate intern with recently obtained degree. Energetic individual with outstanding interpersonal, analytical and critical thinking skills. Poised to build valuable experience and ready to contribute to team success with administrative and project management support.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Intern
Securitas Security Services
Bronx, NY
03.2024 - 06.2024
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Maintained accurate records of all activities performed throughout internship period.
- Helped maintain applicant tracking systems and recruiting metrics.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
School Assistant
School Club
Bronx, NY
04.2024 - 05.2024
- Created weekly schedules for staff members according to their availability.
- Provided guidance to substitute teachers by providing instructions on classroom management techniques or lesson plans that need to be followed while they are teaching classes in the absence of regular teacher.
- Assisted with data entry into computer systems related to attendance tracking, grades, transcripts.
- Coordinated after-school activities such as clubs and sports teams ensuring all participants have necessary resources available for successful completion of program goals and objectives set forth by faculty advisors involved in respective activity areas.
- Managed lunchroom activities including food distribution process and supervision of students during meal times in order to maintain orderly environment inside cafeteria area.
- Organized parent-teacher conferences as well as individual meetings between parents and teachers when necessary.
- Developed positive relationships with students through mentorship programs focusing on personal growth and development topics.
Attendant
Botanical Gardens
Bronx, NY
12.2022 - 03.2023
- Informed management of any safety hazards or customer complaints immediately.
- Adhered to health code regulations while preparing food items.
- Ensured that all customer service standards were met or exceeded during each shift.
- Assisted other staff members in completing tasks as needed.
- Greeted customers, answered their questions and provided them with assistance.
- Provided friendly reminders to customers about upcoming events or promotional offers.
- Assisted in the preparation of food items such as salads, sandwiches, desserts and beverages.
- Handled cash register transactions accurately while maintaining proper security measures.
- Responded promptly to customer inquiries regarding services offered or product availability.
- Cleaned work areas and equipment at the end of each shift.
- Answered telephones promptly and courteously when taking reservations or takeout orders.
- Assisted in stocking shelves with merchandise in an organized manner according to company procedures.
- Maintained a clean, orderly environment by sweeping, mopping, dusting and taking out trash.
- Monitored guest behavior for signs of intoxication or disruptive behavior and took appropriate action when necessary.
- Conducted regular inventory checks to ensure adequate supplies are available.
- Eliminated safety hazards, removed soiled items, and collected trash from customer areas.
- Answered guest questions regarding amenities and services and offered assistance in solving problems.
- Performed routine checks to ensure equipment and facilities were in good working condition.
- Communicated with management regarding special requests to meet guests' needs.
- Assisted customers with the usage of equipment or facilities, ensuring a positive experience.
- Managed wide variety of customer service and administrative tasks to resolve customer issues.
- Monitored premises for potential risks and took appropriate action to keep patrons safe.
- Implemented company policies and procedures to ensure compliance and safety.
- Monitored main areas to replenish inventory items when supplies ran low.
- Monitored and reported any maintenance or safety issues to management promptly.
- Coordinated with external service providers for maintenance and repair works.
- Maintained cleanliness and orderliness of facilities, ensuring a welcoming environment.
- Delivered high-quality customer service, resolving issues to ensure customer satisfaction.
- Maintained cleanliness, neatness and organization of customer areas.
Education
High School Diploma -
New Direction Secondary School
172 Street06-2024
Skills
- Recordkeeping
- Scheduling
- Research
- Supply Restocking
- Analytics
- Project Support
- Client Relationships
- Quick Learner
- Quality Control
Certification
- 40hrs of OSHA
- CPR
- Food Handlers
- security
Languages
English
Professional
Timeline
School Assistant
School Club
04.2024 - 05.2024
Intern
Securitas Security Services
03.2024 - 06.2024
Attendant
Botanical Gardens
12.2022 - 03.2023
High School Diploma -
New Direction Secondary School