BARON AMMONS II
Long Beach,CA
Summary
Dedicated to professionalism with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
International Outreach Volunteer
Global Outreach
Miami, FL
08.2020 - 12.2021
- Collaborated with multigenerational teams raise funds for mission to Mexico, Colombia, Pakistan, and the Philippines
- Volunteered as lead percussionists, synergizing with local and regional musicians to create set lists, arrangements, and perform at benefits concerts
- Participated in the semi-annual sell of charity tickets and volunteered on set-up, break down, and concert hall remodeling team.
Customer Service Representative
The MET
Chattanooga, TN
02.2019 - 06.2020
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Increased efficiency and team productivity by promoting operational best practices.
- Maintained up-to-date knowledge of product and service changes.
Law Intern
Law Student Goverment
Miami, FL
06.2019 - 09.2019
- Worked closely with attorneys on case research to prepare for trial.
- Gathered information from defendants, witnesses and victims to assist lawyers in building cases.
- Met with clients to help attorneys prepare for depositions.
- Prepared written correspondence for attorneys.
- Answered questions from management and presented information effectively.
- Attended depositions and court proceedings and prepared summaries on cases.
- Organized legal filing system to maximize efficiency.
- Adhered to privacy laws to avert possible information breaches and protect client data.
- Worked closely with legal, sales and management departments.
- Answered client calls to respond to inquiries, using open-ended questioning skills to attain applicable information.
- Assisted with client interviews and took meticulous notes for inclusion in reports.
Youth Mentor
Risk
Miami, FL
01.2016 - 01.2019
- Served as a mentor to at-risk adolescent boys
- I also labored behind the scenes to collect monies, athletic supplies, and Christmas gifts
- Met weekly with mentees during which time I worked one-on-one with mentees spending quality time, monitoring progress, and serving as an advocate
- Worked with community leaders to secure Christmas gifts, athletic supplies, school clothes, and musical supplies for mentees.
Volunteer Lead Percussionist
Lead
Miami, FL
01.2014 - 03.2017
- Responsible for assisting the ministry of Music in percussion
- Responsible for attending band rehearsals and assist the music program of the church
- Adapts to new concepts, songs, and arrangements quickly and professionally
Education
Bachelors in English - English
Morehouse College
Atlanta, GA 08.2017 - 12.2020
J.D. - Law
Southern Law
08.2021 - Current
Bachlores Credit -
UCLA
Los Angeles, CASkills
Document filing
Legal Research
Telephone etiquette
Document preparation
Exceptional writer
Certification
LEAD Certification
Timeline
J.D. - Law
Southern Law
08.2021 - Current
International Outreach Volunteer
Global Outreach
08.2020 - 12.2021
Law Intern
Law Student Goverment
06.2019 - 09.2019
Customer Service Representative
The MET
02.2019 - 06.2020
Bachelors in English - English
Morehouse College
08.2017 - 12.2020
Youth Mentor
Risk
01.2016 - 01.2019
Volunteer Lead Percussionist
Lead
01.2014 - 03.2017
Bachlores Credit -
UCLA