Ammoya Grant
Amazon
Charlotte,NC
8
years of professional experience
Detail-oriented professional with extensive experience in order fulfillment and customer service. Recognized for reliability and multitasking abilities, contributing to streamlined processes and improved satisfaction rates. Ready to support operational goals and enhance team performance.
Work History
Amazon Associate
5 Years 9 Months- Streamlined order fulfillment processes to enhance operational efficiency and reduce delays.
- Implemented inventory management techniques to optimize stock levels and minimize excess items.
- Coordinated with cross-functional teams to resolve customer service issues, improving overall satisfaction rates.
- Trained new associates on safety protocols and operational procedures to ensure compliance and efficiency.
- Helped train new employees in safe practices and warehouse procedures.
- Analyzed workflow patterns to identify areas for improvement, leading to enhanced productivity metrics.
- Assisted in receiving, stocking and distribution of merchandise.
Retail Sales Associate
2 Years 6 Months- Delivered exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
- Trained new associates on sales techniques, product knowledge, and company policies to ensure operational consistency.
- Collaborated with team members to maintain a visually appealing store environment through effective merchandising techniques.
- Managed inventory levels, ensuring accurate stock counts and timely restocking of merchandise.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Answered questions about store policies and addressed customer concerns.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
Education
Associate of Applied Science - Health Administration
- Dean's List 2026
Skills
Computer proficiency
Problem-solving
Detail-oriented
Multitasking
Reliability
Effective communication
Analytical thinking
Adaptability
Timeline
Amazon Associate
Amazon
09.2019 - 06.2025Read More
Retail Sales Associate
Forever 21
03.2017 - 09.2019Read More
Central Piedmont Community College
Associate of Applied Science from Health Administration
Read More