Ammy Barraza
Phoenix,AZ
Overview
5
5
Certifications
11
11
years of professional experience
Work History
Direct Care Worker
LifeTree Inc.
06.2024 - Current
- Collaborated with healthcare professionals to ensure comprehensive care delivery for clients.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
Front Desk Receptionist
Wild West Children's Dentistry
10.2020 - 09.2023
- Managed patient check-in and check-out processes to enhance office efficiency.
- Coordinated scheduling for appointments, optimizing daily workflow for staff and patients.
- Provided excellent customer service, addressing patient inquiries with professionalism and empathy.
- Maintained accurate patient records using electronic health record systems to ensure compliance.
Front Desk Receptionist
Phoenix Pediatric Dental
05.2019 - 05.2020
- Implemented office procedures that improved communication between front desk and clinical teams.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Insurance Specialist
Risas Dental and Braces
03.2016 - 01.2019
- Processed insurance claims efficiently to ensure timely reimbursements for patient services.
- Collaborated with dental teams to verify patient eligibility and coverage for treatments.
- Educated patients on insurance benefits, enhancing understanding of policy details and procedures.
- Analyzed claim denials to identify trends and implement corrective measures for resolution.
Education
High School Diploma -
Camelback High School
Phoenix, AZ08.2014
Skills
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Verbal and written communication skill
- Phone and email etiquette
- Insurance verification
- Patient scheduling
- HIPAA compliance
- Team collaboration
Certification
Dental Assistant, June 2019
Timeline
Direct Care Worker
LifeTree Inc.
06.2024 - Current
Front Desk Receptionist
Wild West Children's Dentistry
10.2020 - 09.2023
Front Desk Receptionist
Phoenix Pediatric Dental
05.2019 - 05.2020
Insurance Specialist
Risas Dental and Braces
03.2016 - 01.2019
High School Diploma -
Camelback High School