Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ammy Chavez

Little Elm

Summary

Dynamic host with extensive experience at Uncle Julio's, excelling in customer service and reservation management. Proven ability to enhance guest satisfaction through effective communication and multitasking during peak hours. Skilled in training new staff and maintaining a welcoming atmosphere, ensuring smooth operations and timely service in high-pressure environments.

Offering friendly demeanor and strong interpersonal abilities, eager to learn and excel in hospitality environment. Brings ability to quickly grasp industry standards and best practices, delivering consistent and attentive service. Ready to use and develop communication and organizational skills in hostess role.

Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.

Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.

Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.

Customer-savvy Uncle Julios accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.

Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.

Helpful Hostess processes customer transactions, organizes reservations and coordinates dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering experience working in restaurant settings.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

1
1
year of professional experience

Work History

Host

Uncle Julios
09.2025 - Current
  • Monitored dining area for cleanliness and addressed customer needs promptly.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Opened and closed seating sections according to volume of guests.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Delivered pick-up and curbside orders to guests.

Host

Casa Alma
05.2025 - 09.2025
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservations and waitlists using restaurant management software.
  • Provided menu information and recommendations to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely service during peak hours.
  • Assisted in training new hosts on operational procedures and customer service standards.
  • Handled guest inquiries and resolved issues efficiently to maintain satisfaction.
  • Supported special events by coordinating seating arrangements and guest flow.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

Education

High School Diploma -

Panther Creek High School
1875 PGA Parkway Frisco,TX

Skills

  • Customer service
  • Reservation management
  • Guest relations
  • Dining area maintenance
  • Team collaboration
  • Shift communication
  • Training support
  • Seating organization
  • Waitlist management
  • Multitasking proficiency
  • Event planning
  • Order accuracy
  • Task prioritization
  • Food running
  • Table bussing
  • Guest engagement
  • Guest seating

Languages

Spanish
Native or Bilingual

Timeline

Host

Uncle Julios
09.2025 - Current

Host

Casa Alma
05.2025 - 09.2025

High School Diploma -

Panther Creek High School
Ammy Chavez