Amna Al Zubaidi
876 Stray Ln ,United States
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software. Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Jewelry
Murad
Houston , TX
09.2021 - Current
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Dental Assistant
Dr.zaid
Houston , TX
03.2021 - 12.2021
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Took dental images following strict patient protection rules, applying lead aprons.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, [Type], casts and impressions.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Manager at NYS
Waqas
Houston , TX
03.2021 - 07.2021
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Cross-trained existing employees to maximize team agility and performance.
Wireless Sales Associate
Sal
Houston , TX
09.2018 - 03.2020
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Increased sales and customer satisfaction through personalized servicing.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Issued receipts and processed refunds, credits or exchanges.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Business Administration
Hcc Community College
Houston TX High School Diploma -
Memorial High School
Houston, TX05.2020
Skills
- Merchandise Receiving and Handling
- Sales and Promotions
- Safety and Cleanliness Standards
- Upselling Strategies
- Customer Needs Assessment
- Cash Handling
- Teamwork and Collaboration
- Exceeding Customer Expectations
- Customer Service
- Store Opening and Closing
- Excellent Written and Verbal Communication
- Time Management
- Meeting Sales Goals
- Computer Proficiency and Microsoft Office
- Self-Checkout Assistance
- Product Recommendations
- Retail Store Operations
- Corporate Compliance
- Maintaining Clean Work Areas
- Answering Customer Questions
- Online Systems
- Sales Records Management
- Trade-In Quotes
- Phone Activation
Certification
A word excellent certificate
Languages
Arabic
Native or Bilingual
Turkish
Limited Working
English
Full Professional
Timeline
Retail Jewelry
Murad
09.2021 - Current
Dental Assistant
Dr.zaid
03.2021 - 12.2021
Manager at NYS
Waqas
03.2021 - 07.2021
Wireless Sales Associate
Sal
09.2018 - 03.2020
Business Administration
Hcc Community College
High School Diploma -
Memorial High School
Similar Profiles
Shelby SaladaShelby Salada
Legal Secretary at Murad and Murad, P.C.Legal Secretary at Murad and Murad, P.C.
Kimberly SantaellaKimberly Santaella
People Operations Generalist at Murad, Unilever PrestigePeople Operations Generalist at Murad, Unilever Prestige
Lucas ScholtenLucas Scholten
Full Stack Web Developer at Murad EuropeFull Stack Web Developer at Murad Europe
Corey WileyCorey Wiley
Service Advisor at Russell and Smith FordService Advisor at Russell and Smith Ford