AMNA BILAL
Social Media Manager
West Hempstead,NY
Summary
Detail-oriented business student with proven experience in financial operations, cash handling, and recordkeeping. Demonstrated ability to manage transactions, maintain inventory accuracy, and support efficient business operations through data-driven decision-making. Experienced in analyzing performance metrics, tracking revenue and expenses, and improving operational processes across retail and e-commerce environments. Strong problem-solving skills with a focus on accuracy, organization, and financial accountability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Social Media Manager
Instagram
04.2025 - Current
- Monitored social media channels to promptly address customer inquiries and feedback, enhancing overall user satisfaction and response time.
- Managed social advertising budgets to optimize reach and conversion rates, ensuring efficient allocation of marketing resources.
Assistant Manager
CVS Health
06.2024 - 04.2026
- Managed team of employees to ensure smooth operation of daily tasks
- Oversaw bookkeeping responsibilities, including accounts payable and receivable
- Trained new employees on company policies and procedures
Pharmacy Technician
CVS Health
01.2024 - 04.2026
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
Vendor Stocker
Lacoste
09.2023 - 04.2026
- Organized and tagged incoming merchandise to streamline shelf stocking processes, increasing efficiency and reducing restocking errors during peak hours.
- Monitored inventory levels to prevent stock discrepancies, ensuring consistent product availability and enhancing overall customer satisfaction.
Vendor Specialist
Nautica
08.2023 - 04.2026
- Managed and organized incoming shipments to ensure timely processing
- Maintained cleanliness and organization of the sales floor
- Acted as a vendor specialist for the Nautica shop, overseeing product displays and sales
- Provided exceptional customer service to enhance
Special Services Associate
Home Depot
09.2021 - 04.2026
- Performed regular cycle counts to ensure inventory accuracy.
- Established strong relationships with suppliers to secure the best prices on products.
- Organized backroom storage area for efficient stocking of shelves.
Cashier Manager
Saving Discounting Store
02.2020 - 04.2026
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Engaged in friendly conversation with customers to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Business Accounting -
City University of New York, Queens College
Flushing, NY05-2027
Accounting - undefined
Nassau community college
Garden City, NY05-2025
Skills
- Communication
- Time management
- Interpersonal communication
- Sales
- Coaching
- Money handling
- Content Creating
- Bookkeeping
- Computer literacy
- Microsoft Excel
- Microsoft Word
- Content creation
- Photography and videography
- Accounts Payable
- Accounts Receivable
- Social media management
Certification
- Hubspot Academy
- Project Management
- Business Analysis and Process Management
Languages
Urdu
Native or Bilingual
Arabic
Limited Working
Hindi
Professional Working
Timeline
Social Media Manager
Instagram
04.2025 - Current
Assistant Manager
CVS Health
06.2024 - 04.2026
Pharmacy Technician
CVS Health
01.2024 - 04.2026
Vendor Stocker
Lacoste
09.2023 - 04.2026
Vendor Specialist
Nautica
08.2023 - 04.2026
Special Services Associate
Home Depot
09.2021 - 04.2026
Cashier Manager
Saving Discounting Store
02.2020 - 04.2026
Accounting - undefined
Nassau community college
Business Accounting -
City University of New York, Queens College