Amna Faheem
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
4
4
years of professional experience
Work History
Customer Service Associate / Cashier
Dollar Tree
11.2023 - 01.2024
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Maintained a clean and organized work space, ensuring a positive environment for both customers and colleagues.
Cashier
McDonald's
07.2021 - 05.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Popeyes
10.2020 - 12.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Restaurant Busser
Cici's Pizza
08.2019 - 05.2020
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Contributed to smooth restaurant operations by promptly resetting tables for new customers.
Education
Associate of Science - Psychology (Pre-PA)
Houston Community College
Houston, TX05.2026
Bachelor of Science - Psychology
University of North Texas
Denton, TX05.2026
High School Diploma -
Dulles High School
Sugar Land, TX05.2022
Skills
- Cash Handling Expertise
- Strong Work Ethic
- Positive attitude
- Active listening
- Order Taking
- Proficient in henna application, with experience spanning since 5th grade Skilled in creating intricate designs and providing quality service for various events and occasions Served 9 clients in 2021, delivering personalized henna designs for their special events
Languages
English
Urdu
Timeline
Customer Service Associate / Cashier
Dollar Tree
11.2023 - 01.2024
Cashier
McDonald's
07.2021 - 05.2022
Cashier
Popeyes
10.2020 - 12.2020
Restaurant Busser
Cici's Pizza
08.2019 - 05.2020
Associate of Science - Psychology (Pre-PA)
Houston Community College
Bachelor of Science - Psychology
University of North Texas
High School Diploma -
Dulles High School