AMNA KHAN
New York
Summary
Experienced with strategic planning and project management. Utilizes leadership skills to drive team performance and operational excellence. Track record of delivering high-impact results through innovative problem-solving and effective communication.
Overview
17
17
years of professional experience
Work History
Americas HRBP Director/ER Global Lead
The Gap Partnership
09.2022 - Current
- As a member of the Americas Leadership Team at TGP, I am the Head of HR for Canada, US and South America
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Regional Human Resources Director
Etihad Airways
11.2016 - 07.2022
- Drive HR initiatives and direction for all HR functions within North and South America (talent acquisition, employee relations, engagement, compensation, benefits, change management, training, etc)
- Partner with Commercial RGM on cost of sale, creating new pay plans to drive behaviors, evaluating allowances and succession planning/talent management to ensure business is cost effective and running lean
- Led comprehensive change management initiatives during organizational restructuring efforts to minimize disruption and maintain productivity levels.
- Conducted thorough workforce analyses to identify skill gaps and provide targeted training programs, supporting individual career progression.
- Provided expert guidance on complex employment law matters, ensuring compliance across the organization.
- Mentored junior HR professionals in best practices for effective human resources management, contributing to the overall success of the department.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Sr. Human Resources Business Partner
Air France/KLM
06.2013 - 11.2016
- Reduced turnover rates in San Francisco, New York and Washington DC stations by 20%, as a result of redesigning full-cycle recruitment and implementing interview training skills for managers and supervisors
- Led all HR initiatives such as annual performance evaluations, compensation planning, succession planning, employee relations (investigations), EEOC complaint (in coordination with legal counsel), etc
- Coached and trained management staff in all areas of people management (documentation, talent management, performance management, etc)
- Coached managers on effective communication techniques, promoting greater transparency within the organization.
- Oversaw employee engagement surveys and action plans, addressing areas of concern proactively to improve satisfaction rates.
- Managed complex employee relations issues, resulting in a more engaged and harmonious work environment.
Human Resources Manager
Nespresso USA
01.2011 - 01.2012
- Supported Boutiques, B2C Sales and Retail Development on all human resources functions
- Led team of 1 Generalist (Based in San Francisco), 1 HR Associate and 1 Coordinator
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Human Resource Manager
Los Angeles Times Media Group
10.2007 - 06.2010
- Supported the Advertising department (400 people) with annual sales of $600MM
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Education
Associate of Arts - Psychology
Central Texas College
Killeen, TXSkills
- Relationship building
- HR policies and procedures
- Recruitment and selection
- Microsoft office proficiency
- Strategic planning
- Mentoring and coaching
- Verbal and written communication
- HR analytics
- Decision-making
- Employee relations
- Compensation and benefits
- Coaching leadership
Training
- Color Insights, Practitioner Certified
- The Gap Partnership, The Complete Skilled Negotiator
- Disney Institute, Employee Engagement
- LOS ANGELES TIMES Training, Negotiating the Win-Win Solution, Influencing Skills
- RAYTHEON Training, Strategic Leadership, Organizational Development/Effectiveness, Executive Coaching, Critical Conversations (TTT), Raytheon Six Sigma
- NESTLE NESPRESSO S.A. Training, Predictive Index, Hospitality Quotient: Leadership Framework, Science of Coffee
- AIR FRANCE/KLM Training, Leadership Coaching, Energizing Change, Great Great Feedback, Change for Managers
Timeline
Americas HRBP Director/ER Global Lead
The Gap Partnership
09.2022 - Current
Regional Human Resources Director
Etihad Airways
11.2016 - 07.2022
Sr. Human Resources Business Partner
Air France/KLM
06.2013 - 11.2016
Human Resources Manager
Nespresso USA
01.2011 - 01.2012
Human Resource Manager
Los Angeles Times Media Group
10.2007 - 06.2010
Associate of Arts - Psychology
Central Texas College
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