Amna Khan
San Francisco,CA
Summary
Business analyst with experience in requirements gathering, workflow analysis, wireframes, user flows, and project coordination. Strong background in operations and data review, with a focus on improving processes, documenting business needs, and supporting cross-functional teams. Skilled at organizing information, evaluating user needs, and helping teams move from problems to practical solutions.
Overview
4
4
years of professional experience
Work History
Business Analyst Focus (Contract)
VTurboTech.ai
San Francisco, CA
01.2025 - 07.2025
- Collected and documented business requirements from clients and organized them into functional notes, user stories, and simple wireframes.
- Analyzed workflows and process gaps to support clearer planning across engineering and business teams.
- Created requirement documents, meeting summaries, tracking sheets, and progress logs used for planning and decision making.
- Coordinated with technical and business stakeholders to confirm scope, validate requirements, and resolve issues that impacted timelines.
- Reviewed early concepts and feature drafts to identify usability concerns, missing steps, and flow inconsistencies.
- Monitored risks and surfaced blockers early so adjustments could be made without disrupting delivery.
Operations Manager
Khan Karahi Kabob
Fremont, CA
02.2021 - 01.2025
- Reviewed sales, cost, and inventory data to find areas for improvement and reduce waste.
- Built and maintained clear operational procedures, internal tools, and checklists.
- Managed hiring needs by screening candidates, coordinating interviews, and onboarding new staff.
- Evaluated vendor performance and negotiated terms to support cost efficiency and reliability.
- Trained staff on updated processes and used data trends to resolve recurring service issues.
- Introduced workflow changes that improved overall service consistency.
Education
Bachelor of Science - Management Information Systems
San Jose State University
San Jose, CA08-2024
Skills
- Documentation
- Requirements analysis
- Workflow optimization
- Stakeholder coordination
- User story creation
- Data analysis
Projects
Website Update and UX Overhaul, Quality Low Voltage Systems (QLVS), Not Provided, Not Provided, Not Provided, Not Provided, Group Project, San Jose State University, Worked on a full website overhaul using an Agile approach to improve layout, usability, and functionality., Contributed to design reviews and feasibility checks focused on smoother navigation and clearer content structure., Completed competitive research and outlined the site directory and key features based on client needs and industry benchmarks., Participated in User Acceptance Testing to confirm that updates met project requirements and worked as intended., Served as a core member of the design team responsible for planning and validating user experience improvements. Digital Transformation Strategy & System Design, RSIP, Not Provided, Not Provided, Not Provided, Not Provided, Group Project, San Jose State University, Developed a 3-year digital transformation and business expansion strategy focused on modernizing processes across Sales, HR, Facilities, and IT., Designed system recommendations to improve user efficiency and data management, including the use of Salesforce CRM to strengthen customer relations and internal knowledge sharing., Proposed a transition to a cloud-based data platform (AWS) to connect real-time data across departments with the potential to raise productivity by up to 30 percent., Recommended cloud-based financial management tools to improve analytics and reduce errors by up to 75 percent, supporting a more efficient and collaborative work environment.
Timeline
Business Analyst Focus (Contract)
VTurboTech.ai
01.2025 - 07.2025
Operations Manager
Khan Karahi Kabob
02.2021 - 01.2025
Bachelor of Science - Management Information Systems
San Jose State University