Amnah Abufouz
Jacksonville,FL
Summary
Dynamic Medical Receptionist/Assistant with proven expertise at MASS Clinic in enhancing patient satisfaction and streamlining front desk operations. Skilled in appointment scheduling and medical terminology, I foster strong relationships with patients while maintaining confidentiality and compliance with HIPAA. Committed to delivering compassionate service and efficient administrative support.
Offering strong organizational skills and friendly, professional demeanor, ready to learn and grow in medical office setting. Brings ability to quickly grasp medical terminology and healthcare procedures, alongside proficiency in computer systems and administrative tasks. Ready to use and develop communication and organizational skills in medical assistant role.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Medical Receptionist/Medical Assistant
MASS Clinic
09.2024 - 05.2025
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Supported office staff and operational requirements with administrative tasks.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
Education
Bachelor of Science - Biomedical Sciences
University of North Florida
Jacksonville, FL01-2028
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Office administration
- Organization and time management
- Supply ordering
- Office management
- Relationship building
Languages
Arabic
Native or Bilingual
Interests
- I enjoy cooking for friends and family gatherings
- Learning new cooking techniques and expanding my culinary skills
- Volunteer Work
- Getting involved in local advocacy groups to promote positive change in the community
- Community Cleanup
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Fundraising Events
- Passionate about balancing physical health with mental and emotional wellness
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Volunteering for community initiatives to give back to local communities and make a positive impact
Timeline
Medical Receptionist/Medical Assistant
MASS Clinic
09.2024 - 05.2025
Bachelor of Science - Biomedical Sciences
University of North Florida
Similar Profiles
Abdulla MostafaAbdulla Mostafa
Intern at MASS ClinicIntern at MASS Clinic
AFTAB MOHTISHAMAFTAB MOHTISHAM
Food Pantry Manager at MASS ClinicFood Pantry Manager at MASS Clinic
Stephen CarterStephen Carter
Medical Assistant at Mass General Ketamine ClinicMedical Assistant at Mass General Ketamine Clinic
Destiny FieldsDestiny Fields
Fraud Operations Specialist at CitibankFraud Operations Specialist at Citibank
Gerald PeterkinGerald Peterkin
Member Services Supervisor at BusinessolverMember Services Supervisor at Businessolver