Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Interests
Timeline
Generic

John Doe

Transformation Executive
New York,NY

Summary

Goal-oriented manager with distinguished experience in [Type] industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Client Engagement Manager

Xxx
New York, NY
10.2022 - Current
  • Managed over 50 customer calls
  • Increased sales by 10%
  • Collaborated with sales, delivery and service teams to manage seamless client experiences.
  • Met with clients to understand needs and develop proactive solutions.
  • Consulted with teams on established best practices and process improvements.
  • Helped with product rollouts as subject matter expert for [Area of expertise].
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Developed creative presentations, trend reports, kitted assets, and product data sheets.
  • Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.

Product Manager/Expert

Xxx
06.2020 - 10.2022
  • Fleshed out product brand identities by identifying markets and specialized updates.
  • Collaborated with manufacturers, operations leaders and sales teammates to ascertain production details.
  • Reviewed products and updates to meet company quality standards, schedule production and work-in-progress tracking and reports.
  • Devised brand and product strategies to drive client satisfaction.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Identified issues, analyzed information and provided solutions to problems.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Coordinated project planning and execution with team members and team leads.
  • Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
  • Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.

Lead Product Manager

Xxx
02.2017 - 05.2020
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
  • Coordinated project planning and execution with team members and team leads.
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Consulted with buyers to determine projected demand for products and services.
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.

Product Manager

Xxx
04.2015 - 01.2017
  • Oversaw entire product deployments from vision and creation to rollout and delivery.
  • Owned and prioritized product backlog.
  • Analyzed customer feedback to identify areas for improvement.
  • Coordinated with software developers to create custom applications and trackers to achieve client goals.
  • Managed implementation of new features by outlining plans and specifications such as how, where, and when each component would work.

Product Delivery Manager

Xxx
05.2012 - 03.2015
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed detailed plans based on broad guidance and direction.

Director of Product and Release Management

Xxx
01.2009 - 05.2012
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Drafted and distributed reports to assist board members with critical business decisions.

Education

No Degree - Product Management

Stanford University
Stanford, CA
05.2001 -

Master of Science - Computer Science

DAVV
India
05.2001 -

Skills

Relationship Management

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Affiliations

  • Toastmasters
  • Project Management Institute

Certification

Certified [Job Title], [Company Name] - [Timeframe]

Interests

Marathons

Table Tennis

Timeline

Client Engagement Manager

Xxx
10.2022 - Current

Product Manager/Expert

Xxx
06.2020 - 10.2022

Lead Product Manager

Xxx
02.2017 - 05.2020

Product Manager

Xxx
04.2015 - 01.2017

Product Delivery Manager

Xxx
05.2012 - 03.2015

Director of Product and Release Management

Xxx
01.2009 - 05.2012

No Degree - Product Management

Stanford University
05.2001 -

Master of Science - Computer Science

DAVV
05.2001 -

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