Summary
Overview
Work History
Education
Skills
Timeline
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Amoi Bagley

Dallas,Georgia

Summary

Dependable professional with experience in the food industry and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player eager to promote business success.

Overview

1
1
year of professional experience

Work History

Crew Member

The Varsity
Kennesaw, GA
11.2023 - 01.2024
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Assisted in the preparation of food items such as fries, hamburgers, and hotdogs.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Resolved customer complaints in a professional manner.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.

Crew Trainer

Chick-fil-A
Acworth, GA
09.2022 - 08.2023
  • Monitored performance of crew members in the field, providing feedback and guidance when needed to promote maximum crew safety, performance and effectiveness.
  • Administered tests at the end of each module to evaluate understanding of topics covered.
  • Collaborated with other trainers to develop effective methods for teaching new concepts.
  • Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
  • Identified areas of improvement within the team by implementing regular assessments and evaluations.
  • Ensured that all safety protocols were followed during training sessions.
  • Encouraged open communication between trainees and management throughout the learning process.
  • Performed cashier duties such as processing payments from customers using POS system.
  • Operated grills, deep fryers, ovens, broilers, steamers, blenders and other kitchen equipment.
  • Adhered to company guidelines regarding portion control measures for all dishes served.
  • Followed health and safety regulations while handling food products.
  • Displayed knowledge of menu items by providing detailed descriptions when asked by customers.

Education

High School Diploma -

Allatoona High School
Acworth, GA
01-2024

Bachelor of Science - Nursing

Georgia State University
Atlanta, GA

Skills

  • Critical Thinking
  • Well Organized
  • Customer Service
  • Food Preparation
  • Safe Food Handling
  • Workplace Efficiency
  • Coaching and Mentoring
  • Team Leadership
  • Complaint resolution

Timeline

Crew Member

The Varsity
11.2023 - 01.2024

Crew Trainer

Chick-fil-A
09.2022 - 08.2023

High School Diploma -

Allatoona High School

Bachelor of Science - Nursing

Georgia State University

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Amoi Bagley