Summary
Overview
Work History
Education
Skills
Supervisors
Activitiesandcertificates
Timeline
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Amonee Austin

Tallahassee,FL

Summary

Driven and ambitious professional seeking a challenging job opportunity to further develop skills and expand knowledge within a dynamic company. Committed to delivering exceptional results, eager to contribute a strong work ethic, adaptability, and passion for continuous learning to drive success and exceed expectations. Proven track record of achieving goals and dedication to personal growth. Ready to make a significant impact and thrive in a collaborative and innovative work environment.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate Worker

Nike Factory Store
10.2022 - 07.2024


I was with Nike for about a year and a half and while working at Nike I’ve learned how to do everything below:

  • I work on the register, take trucks, backstock, and stock items on the floor, and count the registers
  • I’m in charge of my area which is Kid's footwear and I’ve been a temp manager for about two months, which allowed me to learn how to manage my team and handle multiple responsibilities.
  • Participated in regular training sessions to stay current on product knowledge and industry trends.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Provided optimal customer engagement, resulting in increased sales conversions.
  • Managed cash handling procedures accurately, maintaining proper accountability for daily financial transactions.
  • Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
  • Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.

Customer Sales Associate

Walmart
09.2020 - 05.2022

My responsibilities at Walmart varied:

  • I worked as a personal shopper dispenser, which consists of sorting out customers' orders, picking up their items, and placing their groceries in their cars promptly when they arrive.
  • Participated in regular training sessions to stay current on product knowledge and industry trends.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Resolved customer complaints professionally, ultimately retaining their loyalty to the store.
  • Adhered to company safety policies regarding floor management and customer interactions.
  • Processed special orders for customers, ensuring prompt delivery times met or exceeded expectations.
  • Applied company standards to merchandise placements and presentations.
  • Delivered outstanding customer service by addressing inquiries promptly and courteously.

Customer Sales Associate

Lowe’s
02.2019 - 03.2020

While working at Lowe's my main responsibility was taking care of the customers and ensuring their needs are met as well as everything listed below:

  • I also watch over my department and ensure everything is stocked and there are no safety hazards
  • I received a badge for demonstrating excellent customer service.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Education

B.S Degree - Information Technology And CIS

Florida Agriculture And Mechanical University
Tallahassee, FL
05.2027

Associate of Arts - Criminology

Hillsborough Community College
Ruskin, FL
01.2022

High School Diploma -

East Bay High School
Gibsonton, FL
01.2019

Skills

  • Active listener
  • Problem solver
  • Adaptability
  • Organization
  • Teamwork
  • Willingness to learn
  • Multitasker
  • Customer Engagement
  • Product Recommendations
  • Goal-oriented mindset
  • Loss prevention awareness
  • Product Knowledge Expertise
  • Cash handling proficiency
  • Customer Service
  • Time Management
  • Customer Assistance
  • Phone Etiquette

Supervisors

  • Mr. Rick, (941)-720-7446
  • Elide, (941)-304-9883
  • Katie, (813)-285-3859
  • Devin, (970)-518-6571

Activitiesandcertificates

Word, PowerPoint, Outlook, Forklift, I usually spend most of my time doing my homework and studying, but when I have free time, I like to go to the gym.

Timeline

Retail Sales Associate Worker

Nike Factory Store
10.2022 - 07.2024

Customer Sales Associate

Walmart
09.2020 - 05.2022

Customer Sales Associate

Lowe’s
02.2019 - 03.2020

B.S Degree - Information Technology And CIS

Florida Agriculture And Mechanical University

Associate of Arts - Criminology

Hillsborough Community College

High School Diploma -

East Bay High School
Amonee Austin