A'monye Gibson
55 Ludwig Ave, West Seneca,NY
Summary
Reliable individual with a background in customer-facing roles, thriving in high-paced settings, focusing on task efficiency. Skilled in customer service. Possesses strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs.
Overview
2
2
years of professional experience
Work History
Maurice's Clothing Store
Orchard Park, NY
03.2023 - 11.2023
- Greeted each client and asked questions to determine fashion needs.
- Provided excellent customer service to ensure client satisfaction.
- Worked efficiently with team members to coordinate sales events, process returns, and implement customer feedback for service improvements.
- Participated in care coordination conferences and staff meetings to improve skills set.
- Kept work area clean and neat to stay productive.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Provided prompt and helpful assistance to customers, enhancing their shopping experience.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Answered phone calls to assist customers with questions and orders.
- Processed customer payments quickly and returned exact change and receipts.
- Welcomed customers, offering assistance to help find store items.
Cashier
The Market in the Square
Buffalo, NY
10.2021 - 01.2022
- Checked personal identifications during alcohol and tobacco sales.
- Ensured compliance with all safety regulations within the store environment.
- Performed other duties as assigned by management.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Answered customer questions and provided store information.
- Discounted purchases by scanning and redeeming coupons.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
- Accepted cash and credit card payments, issued receipts and provided change.
- Adhered to social distancing protocols and wore mask or face shield.
- Followed company security procedures for handling large sums of money.
- Maintained work area and kept cash drawer organized.
- Greeted customers promptly and responded to questions.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
High School Diploma -
West Senior
West Seneca06-2024
Skills
- Customer service
- Visual merchandising
- Sales coordination
- Retail operations
- Inventory management
- Customer buying trends
- Multitasking and organization
- Store opening and closing
- Active listening
- Excellent communication
- Cleaning and sanitizing
- Presentations and demonstrations
- Teamwork and collaboration
- Relationship building
- Creative thinking
- Hospitality and accommodation
- Conflict resolution skills
- Effective communication
- Problem solving
- Attention to detail
Affiliations
- Avid reading
- Writing
- Sketching/drawing
Accomplishments
- Full-year honors in 2020
- Student Representative from 2023-2024
- Scholarship 2024
Timeline
Maurice's Clothing Store
03.2023 - 11.2023
Cashier
The Market in the Square
10.2021 - 01.2022
High School Diploma -
West Senior
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