Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Amor Guzman

Tucson,AZ

Summary

I work hard to move up and am always wanting to learn. I always want to do more to help, improve my skills and my work environment. Willing to take responsibility for any mistakes i make and learn from it. I go for any challenge and don’t just settle for minimal but strive to be the best.

Overview

3
3
years of professional experience

Work History

Sales Associate

Rainbow Clothing Store
10.2024 - Current
  • Performed cash, card, and etc transactions to complete customer purchases.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Recommended complementary purchases to customers, increasing revenue.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Solved customer challenges by offering relevant products and services.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Department Manager

McDonald's
12.2021 - 08.2024
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Maintained a professional work environment by addressing conflicts proactively.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Order inventory every week all food, appliances and, for based of how sales were last year. Know when to order less or more due to events, school out early, and holidays.
  • Run a floor with 22 employees mange my numbers, keep labor at the goal, communicate with my other managers our goals hourly.
  • Was flexible to come in at times needed even days off for meetings, extra hands.

Education

High School Diploma -

Mcat High School
Marana, AZ
05.2023

Skills

  • Multi-tasking strength
  • Listening skills
  • Problem-solving skills
  • Time management
  • Problem-solving
  • Goal oriented
  • Money handling
  • Stocking and receiving
  • Feedback implementation
  • Friendly and outgoing
  • Shipment processing
  • Inventory tracking
  • Sales training
  • Cleaning techniques
  • Cash handling accuracy
  • Client service

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Rainbow Clothing Store
10.2024 - Current

Department Manager

McDonald's
12.2021 - 08.2024

High School Diploma -

Mcat High School

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Amor Guzman