Amor Hernandez
Pismo Beach,CA
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
18
18
years of professional experience
2
2
Certification
Work History
Realtor
KWRCC
03.2021 - Current
- Maintained connections with clients to encourage repeat business and referrals.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Advised clients on market conditions and property value for informed decision-making.
- Advertised client properties through websites, social media, and real estate guides.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Advised and informed prospective clients on current market activities and conditions.
- Negotiated, facilitated, and managed real estate transactions.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Compared recently sold area properties to determine competitive market prices.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Wrote contracts to outline sales and purchases of properties.
- Reviewed market research data and changed sales plans accordingly.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Presented purchase offers to sellers for consideration.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Communicated with clients to understand property needs and preferences.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Completed property walkthrough before completing deals to uphold accuracy in listings and appraisals.
Teacher
Private School
01.2016 - 05.2023
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Supported student physical, mental, and social development using classroom games and activities.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Created and developed lesson plans to meet students' academic needs.
- Graded and evaluated student assignments, papers, and course work.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Fostered student curiosity and interest through creative hands-on activities.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Helped students explore concepts with engaging, learning-focused activities.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Developed and implemented classroom routines to address varying student needs.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Planned and implemented integrated lessons to meet national standards.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Created lessons and online testing materials to facilitate remote learning.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
Author
Barnes & Nobles
01.2020 - 01.2021
- Organized material to research and complete writing tasks.
- Interviewed individuals by phone, video chat and in-person to write news stories.
- Maintained informative social media to help further storylines and promote future events.
- Conducted intake meetings with project managers to gather requirements and understand unique needs.
- Researched and wrote original content for case studies, emails and newsletters.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Collaborated with cross-functional teams to produce accurate, high-quality documentation for customers.
- Edited and proofread all texts with help of software.
- Provided writing support for various projects and departments.
- Conducted hours of research on topics to increase knowledge in subject.
- Assisted with drafting speeches and program talking points for events.
- Managed website content which increased traffic to site by 50%.
- Worked on creative brand messaging, campaigns and creative brainstorming.
- Completed thorough research into assigned topics.
- Translated technical terminology and jargon into plain, clear language.
- Consulted with customers to understand project requirements and purpose.
- Conducted interviews with subject matter experts to generate topics.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
- Wrote and edited communications within assigned beat areas.
- Repurposed and optimized existing content for use in different mediums.
- Brainstormed ideas to create useful content for clients.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
- Incorporated review comments and corrections into existing documentation.
- Created emotionally powerful stories to engage consumers and heighten awareness.
- Collaborated with team members on topic ideation to determine key buyer personas and goals.
- Wrote compelling, succinct, clear news scripts under tight deadlines.
- Interviewed and extracted information to obtain in-depth understanding of topics.
Yoga Instructor
Holy Yoga
01.2005 - 01.2023
- Demonstrated yoga poses and provided verbal cues and adjustments to help students improve alignment and technique.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Led aerobics, yoga, core strength and kickboxing classes.
- Motivated participants through one-on-one instruction and positive feedback.
- Encouraged participants to stay motivated and reach fitness goals.
- Utilized effective record-keeping system for tracking customer information.
- Assisted with marketing and promoting of classes and services.
- Kept studio area safe, organized, and comfortable for students.
- Stayed current with fitness trends and adjusted to needs and wants of class participants.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Retained knowledge of studio offerings, programs and pricing to promote brand and guide registration.
- Educated participants on proper nutrition and healthy lifestyle habits.
- Counseled participants on nutrition to help reach fitness goals.
- Arrived early to set up room, greet students, and answer questions.
- Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
- Adapted classes to meet needs of participants with varying fitness levels.
- Explained different yoga styles and poses to students.
- Created comprehensive fitness programs tailored to needs and goals of each individual.
- Demonstrated proper form and technique to prevent injury.
- Promoted workshops, retreats and other special events to supplement class instruction and provide additional learning opportunities for students.
- Collaborated with other fitness professionals to develop and implement new programs.
- Created and managed social media page to promote class schedule, pricing and other information.
- Set up and broke down equipment before and after classes.
- Maintained accurate class attendance records and student information to facilitate communication with students.
- Promoted safe and inclusive environment for club clients and members.
- Implemented new and creative exercise routines to keep participants motivated.
- Offered one-on-one or small-group instruction for students needing additional attention and support.
- Maintained positive relationships with class members through personalized and knowledgeable service.
- Built relationships with students to boost rapport and word-of-mouth referrals.
- Provided emergency first aid and CPR as needed.
- Developed safe and effective exercise programs for class members.
- Led up to 5 classes per week.
- Used music to motivate and energize classes.
- Promoted fitness classes to boost gym attendance.
- Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
- Developed and implemented fitness assessment system to evaluate progress of participants.
Assistant, Finance, & HR Director
ILI
01.2018 - 01.2021
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Developed and implemented strategies to streamline office operations.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Developed and maintained filing systems to facilitate easy access to information.
- Managed investments to diversify financial portfolios and grow revenue.
- Reviewed documentation and identified financial discrepancies where applicable.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Updated database of contacts and resources for company-wide distribution.
- Collected and input timesheet data into automated accounting system and processed labor corrections.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Prepared PowerPoint presentations for senior-level staff with attention to detail.
- Prepared and managed large capital expenditure budgets to effectively handle infrastructure investment and long-term operations.
- Created and distributed agendas for meetings and conference calls as part of meeting preparation.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Drove revenue stream development through strategic collaboration and partnerships.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Researched and facilitated software integration to streamline accounting and financial processes.
- Maintained responsive organization with sustained revenue growth through industry forecast monitoring and deliberate financial planning.
- Developed corporate investment strategies to drive growth and security.
- Created organizational structures to improve accounting and finance functions.
- Organized resources, records and personnel to accomplish aggressive targets.
- Greeted guests in with friendliness and professionalism.
- Managed regular finance tracking for numerous branch offices and headquarters expenses.
- Supported pension program rollout following targeted analysis and research.
- Offered technical support and troubleshot issues to enhance office productivity.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Assisted manager in all aspects of business operations.
- Spearheaded expansion strategies to increase business market share.
- Monitored and ordered supplies and materials to keep office well stocked.
- Partnered with IT and operational leadership to develop financial business plans with detailed benchmarks.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Drove profit increases through market research and strategic asset management to meet dynamic industry conditions.
Personal Assistant, Nanny, & Estate Manager
Various
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Administered basic first-aid and medication in emergency situations.
- Kept detailed track of household and maintenance inventory and schedules.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Displayed absolute discretion at handling confidential information.
- Assisted with light housekeeping duties as well as running errands.
- Served as point of contact between clients and managerial staff.
- Engaged with children on age-appropriate level.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Collaborated in cloud environments such as Trello and Google Workspace.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
- Built positive and nurturing environments to support child social and emotional growth.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Used discretion when handling confidential information.
- Prepared meals and snacks for children based on dietary guidelines.
- Maintained appropriate filing of personal and professional documentation.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Assisted children with homework assignments and special projects across different subjects.
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
- Attended meetings, took notes and tracked action items.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
- Played games, worked on puzzles, and read books to young children.
- Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
Retail Manager & Wardrobe Stylist
Various
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Exhibited excellent people skills during interaction with employees and customers.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Completed daily paperwork and computer entry of sales data as established by management.
- Mitigated business risks by working closely with staff members and assessing performance.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained and guided team members to maintain high productivity and performance metrics.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Created employee schedules to align coverage with forecasted demands.
- Trained new employees on proper protocols and customer service standards.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Interacted well with customers to build connections and nurture relationships.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Controlled store inventory and reviewed cash handling and operations reports.
- Mentored team members to enhance professional development and accountability in workplace.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Answered questions about store policies and addressed customer concerns.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Raised property accuracy and accountability by creating new automated tracking method.
- Assisted in recruiting, hiring and training of team members.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced operational risks while organizing data to forecast performance trends.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Trained and developed new employees for ease of transition into team.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Bachelor of Science - Continue Studies To Degree Completion
TBD
CaliforniaBiology & Early Childhood Education -
Santa Barbara City College Santa Barbara, CA
IGETC -
De Anza College
Cupertino, CAHigh School Diploma - undefined
Oak Grove HS San Jose, CA
Skills
- Business Analysis
- Negotiation and Conflict Resolution
- Scheduling and Coordination
- Profit Target Achievement
- Daily Production Reports
- Employee Performance Management System
- Interoffice Correspondence
- Customer Experience Control
- Business Administration
- Accounting Techniques
Languages
- English
- Spanish
Certification
- Licensed Realtor - CA
- Licensed Yoga Instructor - 500
Languages
Spanish
Native or Bilingual
Timeline
Realtor
KWRCC
03.2021 - Current
Author
Barnes & Nobles
01.2020 - 01.2021
Assistant, Finance, & HR Director
ILI
01.2018 - 01.2021
Teacher
Private School
01.2016 - 05.2023
Yoga Instructor
Holy Yoga
01.2005 - 01.2023
Personal Assistant, Nanny, & Estate Manager
Various
Retail Manager & Wardrobe Stylist
Various
Bachelor of Science - Continue Studies To Degree Completion
TBD
Biology & Early Childhood Education -
Santa Barbara City College Santa Barbara, CA
IGETC -
De Anza College
High School Diploma - undefined
Oak Grove HS San Jose, CA