Amorae Moyler
Newport News,VA
Summary
Experienced with customer service, teamwork, and multitasking. Utilizes effective communication and problem-solving abilities to enhance guest experiences. Track record of maintaining clean and organized work environment.
Overview
2
2
years of professional experience
Work History
Restaurant Team Member
McDonalds
03.2024 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Cultivated warm relationships with regular customers.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Amusement Ride Operator
Bush Gardens
07.2023 - 11.2023
- Ensured compliance with state regulations by documenting routine safety checks accurately before each shift start time.
- Delivered informative pre-ride spiels to guests, setting clear expectations and enhancing their overall experience.
- Collaborated with team members to ensure smooth transitions between shifts, maintaining consistent ride operations throughout the day.
- Handled emergency situations calmly, following established protocols to ensure guest safety at all times.
- Enhanced guest experience by efficiently operating amusement rides and ensuring safety protocols were followed.
- Demonstrated adaptability by cross-training on multiple attractions, increasing flexibility within the team during peak seasons or staff shortages.
- Monitored passengers and ride operations and enforced safety regulations.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Demonstrated proper use of safety harnesses and other safety equipment.
Education
High School Diploma -
Woodside High School
Newport News, VA06-2024
No Degree - Cosmetology
New Horizons
Newport News, VA05-2024
Skills
- Skilled in Team Dynamics
- Customer Communication
- Sanitation Practices
- Order Management
- Food preparation
- Cash handling expertise
- Supply restocking
- Food Safety Protocols
- Upselling strategies
- Proficient in Computer Applications
- Microsoft outlook
Timeline
Restaurant Team Member
McDonalds
03.2024 - Current
Amusement Ride Operator
Bush Gardens
07.2023 - 11.2023
High School Diploma -
Woodside High School
No Degree - Cosmetology
New Horizons