Amore Key-Cendejas
Vacaville,CA
Summary
Reliable sales and service associate with 3 years of retail experience and 6 months of restaurant experience delivering service in fast paced environments with the ability to drive sales, manage inventory, and create positive guest experiences in multiple different settings.
Overview
3
3
years of professional experience
Work History
Hospitality
Mendocino Farms
Vacaville, CA
07.2024 - Current
- Upheld the restaurant's high standards of etiquette, hospitality, and guest service.
- Assisted guests in menu selection, explaining ingredients in detail and making recommendations based on preferences.
- Maintained cleanliness and organization of dining areas.
- Worked along team members to organize food orders and ensure timely delivery to guests.
- Managed cash register and processed payments accurately, handling both cash and credit transactions.
- Turned any negative guest experience into a good one using empathy and professionalism.
Sales Associate
Carters
Vacaville, CA
03.2024 - 07.2024
- Provided outstanding customer service by assisting customers in finding and selecting products, depending on who they were shopping for.
- Maintained an in-depth knowledge of current merchandise, promotions, and store policies to effectively assist customers, and drive sales.
- Managed inventory, including restocking shelves, organizing displays, and ensuring the sales floor was visually appealing and aligned with store standards.
- Worked with managers to promote and apply for store credit cards.
- Answered customer inquiries regarding product features, pricing, and availability.
Cashier
Target
Vacaville, CA
07.2023 - 03.2024
- Processed cash, credit, and debit transactions/returns using a POS system.
- Handled returns and exchanges according to company policies.
- Maintained a clean and organized customer service area, as well as guest checkout area.
- Delivered exceptional customer service by addressing concerns, resolving issues, and ensuring a positive shopping experience.
- Provided accurate change, applied discounts, and ensured pricing was correct.
Stylist/Sales Associate
Levis Strauss & Co
Vacaville, CA
06.2022 - 07.2023
- Helped customers complete purchases, locate items, and join rewards programs while finding products that work best for them.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Refunded different payment types for returns, and processed transactions. Increased product and store knowledge daily using company resources.
- Remembered frequent customer names, sizes and clothing preferences.
- Informed customers about current sales, promotions, and special offers.
Education
Certificate - Medical Assisting
Unitek College
Sacramento, CA02-2024
High School Diploma -
Vacaville High School
Vacaville, CA06-2023
Some College (No Degree) - Nursing
Solano Community College
Fairfield, CASkills
- Flexible schedule
- Customer service
- Communication
- Time management
- Cash Handling
- POS systems
- Ability to work in a team
Accomplishments
- CTE completor
- CPR certified
- BLS certified
Timeline
Hospitality
Mendocino Farms
07.2024 - Current
Sales Associate
Carters
03.2024 - 07.2024
Cashier
Target
07.2023 - 03.2024
Stylist/Sales Associate
Levis Strauss & Co
06.2022 - 07.2023
Certificate - Medical Assisting
Unitek College
High School Diploma -
Vacaville High School
Some College (No Degree) - Nursing
Solano Community College