Amori Colom
Columbus,MS
Summary
As a rookie customer service representative, I am eager to apply my strong communication skills and enthusiasm for helping others to provide exceptional service to customers. I am dedicated to learning and growing within the role, and I am committed to mastering the necessary skills to handle inquiries, resolve issues, and provide accurate information about products and services. I am eager to contribute to a positive customer experience and to support the team in delivering excellent service.
Overview
2
2
years of professional experience
Work History
Assembly Line Production Worker
SMP Automotive
2024.06 - Current
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
Cashier Team Lead
McDonald's Restaurant
2023.10 - 2024.06
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Cashier Team Lead
JACK'S FAMILY RESTAURANTS INC.
2022.05 - 2023.10
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Education
High School Diploma -
Columbus High School
Columbus, MS05.2024
Skills
- Safety Procedures
- Hand-Eye Coordination
- Workplace Cleanliness
- Quality Control Analysis
- Customer Service
- Active Listening
- Critical Thinking
- Problem-solving abilities
Timeline
Assembly Line Production Worker
SMP Automotive
2024.06 - Current
Cashier Team Lead
McDonald's Restaurant
2023.10 - 2024.06
Cashier Team Lead
JACK'S FAMILY RESTAURANTS INC.
2022.05 - 2023.10
High School Diploma -
Columbus High School
Similar Profiles
Landon NyeLandon Nye
Forklift Operator at SMP AutomotiveForklift Operator at SMP Automotive
Telisha JohnsonTelisha Johnson
Sr. New Product Development Quality Engineer at SMP AutomotiveSr. New Product Development Quality Engineer at SMP Automotive
Malik MebaneMalik Mebane
Owner/Operator at SMP AutomotiveOwner/Operator at SMP Automotive