Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Websites
Timeline
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Amos Bignotti

Fairfield,Connecticut

Summary

Hardworking and customer-focused with experience in fast-paced retail and service jobs. Skilled in delivering excellent customer service, staying organized under pressure, and paying close attention to detail. Experienced in cash handling, sales, and working with a team to create a positive customer experience.

Overview

3
3
years of professional experience

Work History

Customer Relations / Packaging

Be Chocolat
Fairfield, Connecticut
12.2023 - Current
  • Delivered personalized customer service by recommending premium chocolates and assisting customers in selecting products for gifts and special occasions.
  • Maintained a visually appealing display of artisanal chocolates, ensuring products were restocked, organized, and presented attractively.
  • Gained in depth product knowledge to educate customers about ingredients, flavor profiles, and pairing suggestions.
  • Processed sales transactions accurately and efficiently while maintaining a warm and professional demeanor.
  • Assisted in packaging and preparing custom orders for events, holidays, and corporate gifting, ensuring quality and attention to detail.

Barista

Starbucks
Fairfield, Connecticut
08.2021 - 02.2024
  • Built strong relationships with customers by providing friendly and personalized service, creating a welcoming environment.
  • Worked efficiently under pressure during busy shifts, balancing order preparation, cash handling, and restocking.
  • Ensured every drink met company standards by following recipes and maintaining attention to detail.
  • Contributed to a team focused atmosphere, helping coworkers stay on track and supporting the flow of operations.
  • Took on the responsibility of training new baristas, helping them learn the role and feel confident on the floor.

Education

High School Diploma -

Fairfield Warde High School
Fairfield, CT
06-2024

Skills

  • Customer service and relationship building
  • Time management in fast-paced environments
  • Attention to detail in product preparation and presentation
  • Team collaboration and communication
  • Cash handling and sales expertise

Accomplishments

  • High Honor Student in High School
  • Member of Italian Honor's Society

Affiliations

Freshman Soccer Player – University of Mount Saint Vincent (Aug 2024 - Dec 2024)

  • Selected for the All-Conference Second Team in my freshman season.
  • Played in 19 matches, starting 18, with 1,371 minutes on the field. Scored 9 goals and assisted 5,
    contributing significantly to the team’s offense.
  • Successfully balanced the demands of collegiate athletics with academic responsibilities, showcasing discipline, time management, and dedication.

Timeline

Customer Relations / Packaging

Be Chocolat
12.2023 - Current

Barista

Starbucks
08.2021 - 02.2024

High School Diploma -

Fairfield Warde High School
Amos Bignotti