Amos Bignotti
Fairfield,Connecticut
Summary
Hardworking and customer-focused with experience in fast-paced retail and service jobs. Skilled in delivering excellent customer service, staying organized under pressure, and paying close attention to detail. Experienced in cash handling, sales, and working with a team to create a positive customer experience.
Overview
3
3
years of professional experience
Work History
Customer Relations / Packaging
Be Chocolat
Fairfield, Connecticut
12.2023 - Current
- Delivered personalized customer service by recommending premium chocolates and assisting customers in selecting products for gifts and special occasions.
- Maintained a visually appealing display of artisanal chocolates, ensuring products were restocked, organized, and presented attractively.
- Gained in depth product knowledge to educate customers about ingredients, flavor profiles, and pairing suggestions.
- Processed sales transactions accurately and efficiently while maintaining a warm and professional demeanor.
- Assisted in packaging and preparing custom orders for events, holidays, and corporate gifting, ensuring quality and attention to detail.
Barista
Starbucks
Fairfield, Connecticut
08.2021 - 02.2024
- Built strong relationships with customers by providing friendly and personalized service, creating a welcoming environment.
- Worked efficiently under pressure during busy shifts, balancing order preparation, cash handling, and restocking.
- Ensured every drink met company standards by following recipes and maintaining attention to detail.
- Contributed to a team focused atmosphere, helping coworkers stay on track and supporting the flow of operations.
- Took on the responsibility of training new baristas, helping them learn the role and feel confident on the floor.
Education
High School Diploma -
Fairfield Warde High School
Fairfield, CT06-2024
Skills
- Customer service and relationship building
- Time management in fast-paced environments
- Attention to detail in product preparation and presentation
- Team collaboration and communication
- Cash handling and sales expertise
Accomplishments
- High Honor Student in High School
- Member of Italian Honor's Society
Affiliations
Freshman Soccer Player – University of Mount Saint Vincent (Aug 2024 - Dec 2024)
- Selected for the All-Conference Second Team in my freshman season.
- Played in 19 matches, starting 18, with 1,371 minutes on the field. Scored 9 goals and assisted 5,
contributing significantly to the team’s offense. - Successfully balanced the demands of collegiate athletics with academic responsibilities, showcasing discipline, time management, and dedication.
Timeline
Customer Relations / Packaging
Be Chocolat
12.2023 - Current
Barista
Starbucks
08.2021 - 02.2024
High School Diploma -
Fairfield Warde High School