Dynamic leader with a proven track record at enhancing operational efficiency and fostering a culture of continuous improvement. Expert in organizational development and operations management. Excel in coaching teams towards exceeding quality and performance goals. Skilled in technical knowledge and team leadership, my approach significantly boosts productivity and staff motivation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Site Coordinator
First Call Quality
Indianapolis, United States
10.2016 - Current
Coordinated site investigations, documented issues, and escalated to executive teams.
Promoted a culture of continuous improvement within the team, encouraging input from all members for process optimization purposes.
Develop standard operating procedures and work instructions promoting a culture of continuous improvement within the team, while also training and and motivate personnel for increased efficiency
Train and certify associates on powered Industrial equipment
Supervise, coordinate and oversee the day to day Quality department warehouse operations and provide coaching, development and training to staff.
Oversaw successful project completions while consistently meeting or exceeding both internal and client expectations in terms of quality, scope, budget, and timeline parameters.
Investigating and Reporting workplace accidents and incidents.
Establish work schedules and procedures and coordinate tasks for employees ensuring optimal performance and quality products.
Collaborate with customers, warehouse and vendors in all aspects of operation
Reviewed performance , monitor progress toward meeting task objective, perform performance evaluation, coach and counsel employees individually as well as give recognition of success to employees when warranted. Perform corrective actions and disciplinary procedures when performance is substandard as well.
Provide indicated orientation to Team leads and employees giving necessary information, technology and materials to successfully perform their tasks.
Warehouse
Elwood Staffing
Indianapolis
02.2024 - 08.2024
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Unloaded and stacked materials by raising and lowering lifting devices.
Education
Bachelor of Arts - Business Administration And Management
Western Governors University
Salt Lake City, UT
08.2022
Skills
Profit management
Technical knowledge
Team Leadership
Organizational Development
Innovation and Creativity
Customer Focus
Coaching and Mentoring
Performance Management
Multitasking & problem-solving Abilities
Detail oriented with excellent follow-up practices
Staff Supervision
Effective & Ethical leadership
Teamwork and Collaboration
Commitment to organizational goals
Motivation Techniques
Meeting facilitation
Influencing Others
Excellent Communication
Operations Management
Staff Training and Development
Certification
Forklift Trainer
Timeline
Warehouse
Elwood Staffing
02.2024 - 08.2024
Site Coordinator
First Call Quality
10.2016 - Current
Bachelor of Arts - Business Administration And Management